What is ASK La Trobe?

ASK La Trobe is a service open to all La Trobe students who need guidance with administrative matters during their time at La Trobe.
Why should I contact ASK La Trobe?
ASK La Trobe can provide you with help relating to:
- New students and student details
- Enrolments and timetabling
- Fees and financial support
- Exams, results and graduations
- Student life and support services
- Library.
Start by taking a look at our FAQs or visit us at your campus's ASK La Trobe Help Zone.
How to get in touch
If you can’t find what you’re looking for you can:
- phone: 1300 La Trobe (1300 528 762)
- ask a question online
- visit us in person at an ASK La Trobe Help Zone
- join the queue QLess: Virtual queuing system.
Need help with a student matter or want to provide feedback about our customer service? You can use the contact details below or visit ASK La Trobe.
ASK La Trobe Help Zones on each campus are open Monday to Thursday from 9am - 5pm.
Virtual Friday
Virtual drop-sessions will be available on Fridays from 12pm - 4pm AEST. To ensure that all of our ASK La Trobe staff are available to assist you at our virtual drop-in sessions, face-to-face and phone services will not be available, so please register for the sessions if you need help during this time.
Melbourne (Bundoora)
ASK La Trobe Help Zone
Level 1, Borchardt Library
La Trobe University
Victoria 3086
Australia
- 24/7 student help: ASK La Trobe FAQs
- Enquire online
- T: 1300 La Trobe (1300 528 762) - 9am - 5pm, Monday - Thursday (excluding University holidays)
- QLess: Virtual queuing system
Albury-Wodonga
ASK La Trobe Help Zone
La Trobe University
Ground floor, Building 4
La Trobe University
University Drive, Wodonga
Victoria 3689
Australia
24/7 student help: ASK La Trobe FAQs - Enquire online
- T: 1300 La Trobe (1300 528 762) - 9am - 5pm, Monday - Thursday (excluding University holidays)
Bendigo
ASK La Trobe Help Zone
Level 2, Heyward Library
La Trobe University
Edwards Road, Flora Hill
Victoria 3550
Australia
- 24/7 student help: ASK La Trobe FAQs
- Enquire online
- T: 1300 La Trobe (1300 528 762) - 9am - 5pm, Monday - Thursday (excluding University holidays)
- QLess: Virtual queuing system
Mildura
ASK La Trobe Help Zone
La Trobe University
471 Benetook Ave, Mildura
Victoria 3500
Australia
24/7 student help: ASK La Trobe FAQs - Enquire online
- T: 1300 La Trobe (1300 528 762) - 9am - 5pm, Monday - Thursday (excluding University holidays)
Shepparton
ASK La Trobe Help Zone
La Trobe University
210 Fryers Street, Shepparton
Victoria 3630
Australia
24/7 student help: ASK La Trobe FAQs - Enquire online
- T: 1300 La Trobe (1300 528 762) - 9am - 5pm, Monday - Thursday (excluding University holidays)
City
ASK La Trobe Help Zone
La Trobe University
Level 2, 360 Collins Street, Melbourne
Victoria 3000
Australia
24/7 student help: ASK La Trobe FAQs - Enquire online
- T: 1300 La Trobe (1300 528 762) - 9am - 5pm, Monday - Thursday (excluding University holidays)
- QLess: Virtual queuing system