Students > Help and Support > ASK La Trobe > What is ASK La Trobe?

What is ASK La Trobe?

Two students lying on campus lawn

ASK La Trobe is a service open to all La Trobe students who need guidance with administrative matters during their time at La Trobe.

Why should I contact ASK La Trobe?

ASK La Trobe can provide you with help relating to:

  • New students and student details
  • Enrolments and timetabling
  • Fees and financial support
  • Exams, results and graduations
  • Student life and support services
  • Library.

Start by taking a look at our FAQs or visit us at your campus's ASK La Trobe Help Zone.

See FAQs

How to get in touch

If you can’t find what you’re looking for you can:

Need help with a student matter or want to provide feedback about our customer service? You can use the contact details below or visit ASK La Trobe.

ASK La Trobe Help Zones on each campus are open Monday to Thursday from 9am - 5pm.

Virtual Friday

Virtual drop-sessions will be available on Fridays from 12pm - 4pm AEST.  To ensure that all of our ASK La Trobe staff are available to assist you at our virtual drop-in sessions, face-to-face and phone services will not be available, so please register for the sessions if you need help during this time.

Melbourne (Bundoora)

ASK La Trobe Help Zone

Level 1, Borchardt Library 

La Trobe University

Victoria 3086

Australia

 

Albury-Wodonga

ASK La Trobe Help Zone

La Trobe University

Ground floor, Building 4
La Trobe University
University Drive, Wodonga
Victoria 3689

Australia

Bendigo

ASK La Trobe Help Zone

Level 2, Heyward Library

La Trobe University

Edwards Road, Flora Hill
Victoria 3550

Australia

Mildura

ASK La Trobe Help Zone

La Trobe University

471 Benetook Ave, Mildura
Victoria 3500

Australia

Shepparton

ASK La Trobe Help Zone

La Trobe University

210 Fryers Street, Shepparton
Victoria 3630

Australia

City

ASK La Trobe Help Zone

La Trobe University

Level 2, 360 Collins Street, Melbourne
Victoria 3000

Australia