EndNote X9 is a software tool for publishing and managing bibliographies. La Trobe University has a site license, which permits all eligible staff and students of the University to use the software both at work and at home.


EndNote can be downloaded for home use via La Trobe OnTheHub (Kivuto webstore).

Product key now required

EndNote no longer support the creation of pre-authorised volume installers. This means you now need to enter a product key when installing EndNote.

Note: The product key is included in the Zip archive along with the installer for your chosen Operating System.

Updating EndNote in Windows

EndNote have removed the EndNote Program Updates option from the Help menu. To update EndNote on Windows, please use the download link above.

Additional styles & resources

You can download referencing styles that match the La Trobe University core referencing styles from the Library's EndNote LibGuide.

Technical support

For further information and support (including handheld devices) refer to the official EndNote Technical Support and Services page.

If you experience any issues downloading the software, please contact ICT as follows:


Call Student IT Support on 1300 LA TROBE (1300 528 7623).


Contact the ICT Service Desk on (03) 9479 1500 or via the Ask Services portal.

Conditions of use

The software may be used only while the user is an eligible member of La Trobe University. The licence to use the software under this agreement will terminate when you are no longer a staff member or student of the University.

The software may be used "at the site or at their principal residence". However, use of the software at the principal residence is "limited to use related to course work, research or other work directly related to the users relationship with the University".

The software must not be "copied or downloaded on to any non-eligible user's personal system for personal use".

System requirements and compatibility

EndNote X9 will convert any Library from versions X1 on. If you have a library from an earlier version, please check the EndNote website for more information.

Platform System and hardware requirements Word processor compatibility
Windows Windows 10, Windows 8, Windows 7. Word 2016, Word 2013, Word 2010, Word 2007, OpenOffice.org Writer 3, Wolfram Mathmatica 8
Mac OS X 10.10 and above. Word 2016, Word 2011, Pages '09, OpenOffice


EndNote toolbar missing in Word

  1. Navigate to the EndNote support website.
  2. Under CWYW 1, click Answer.
  3. Click the corresponding link for your Operating System, EndNote version and Microsoft Word version.
  4. Follow the instructions on the page.