Student ID cards

Your student ID card is used in the library, for printing and photocopying, for building access and as ID during exams.
Photo of a sample student card

Ordering your card

If you're a new student, you can order your student ID card online the day after you enrol in one or more subjects at La Trobe.

There are two steps to ordering you student ID card:

  1. Take a photo of yourself and follow the guidelines for passport photos to make sure your photo is approved. You should not use any filters and the background should be plain and light-coloured. Your photo must be a JPEG image, no larger than 3MB in size.
  2. Fill out the online form and upload your photo.
    • See problems accessing your student ID card for troubleshooting.
    • After you place your order, you'll receive a confirmation email to your student email address. You'll receive another email a few days later (this can be up to a week at peak times) to tell you if your submitted photo has been approved or not.
    • If your photo is rejected, you will receive an email explaining why and you will need to submit a new photo.

For more information on how to order a student ID card, visit ASK La Trobe.

Please note: If you need proof of your enrolment, you can also use your Statement of Account.

Collecting your card

  • You will receive an email when your photo has been approved. Please allow 5 working days for your card to be created.
  • You can then collect your card from the pick-up location at the campus you selected.
  • Please bring a hard-copy government-issued photo ID, like a passport or a driver's license.

If you have a question about your card, please email us at

Distance education and online students

If you are a distance education or online student, please complete the online form below to have your ID card mailed to you.

Please note, students studying single subjects via La Trobe or OUA Open Access are not eligible to receive a student ID card.

Do not use this order form if you are an on-campus student.

Distance education or online students – order your student ID card

Lost, stolen and expired cards

If your card is lost or stolen, email ASAP with your name and student ID to cancel it for security reasons. You can then order a replacement.

  • Stolen cards: If you have a police report, please visit your nearest Ask La Trobe Help Zone with a copy of the report for a free replacement card. If you do not have a police report, you will be charged for a replacement card – please fill in the form below.
  • Expired cards: Visit your nearest Ask La Trobe Help Zone with the expired card for a free replacement.
  • Lost or damaged cards: you can purchase a replacement card using the form below.

Order a replacement lost or damaged card.

Once you have your new card you will need to request any building access that you need, or had previously, and register your card again with the Library.

More information

Search the ASK La Trobe FAQs, visit an ASK La Trobe Help Zone or email


La Trobe University respects the privacy of your personal information. We will collect and record personal information about you for identification purposes (e.g. issuing your ID card, class lists and providing access to LTU buildings). The personal information collected will only be used for the outlined purpose and may be disclosed to authorised contracted service providers who provide these services or as authorised by law. If your personal information is not provided to us then we may not be able to provide the product or service to you. You may have the right to access the personal information we hold about you subject to any exemptions in relevant laws, by contacting ASK La Trobe.

For more information about privacy visit Student information and privacy.