Domestic students: accept your offer and enrol in subjects

Congratulations on your offer to study at La Trobe University and welcome to the La Trobe community.

How to accept your offer and secure your place

  • Activate your account.

  • Accept your offer (note that you need to complete steps 3 and 4 below to secure your place in the course).

  • Confirm your personal details and payment option.

  • Enrol in all of your subjects.

Once you have completed these four steps, you have secured your place in your course.

You will also receive a separate automated email confirming your account details and that you have access to student systems.

Note: Some courses have limited places, so to secure your place you must enrol in at least one subject (equal to 15 credit points) by the lapse date stated in your offer letter. Your offer will lapse if enrolment in 15 credit points is not completed by your lapse date.

If you have activated your account but can't access your student systems yet, please try again after 48 hours. You can continue to complete your enrolment via StudentOnLine while you wait. Please ensure that you've completed all outstanding tasks in the 'My Tasks' tile in StudentOnLine before you enrol. If any tasks are still required, you will not be able to complete your enrolment.

Read the information and watch the videos below to see how to take these steps:

To accept, decline or defer your offer you will need to activate your account and register and verify your identity with us. Watch this video tutorial if you need help activating your account.

From the dropdown list on the activation portal you can select if you are a registered user or not. A registered user has verified their identity on this portal, including setting up their username and password.

Non Registered Users

If you confirm you are not a registered user you will see a new page where you can confirm your details and create your login details for La Trobe systems. To verify your identity, enter the following details:

  • Applicant or La Trobe Student ID number
  • Given Name/s
  • Family Name
  • Date of Birth
  • Email Address you applied with

Your details will need to match your offer exactly for the system to recognise you. This means if you have a middle name, but didn’t apply with it, you would not include it in the registration portal.

Once you have entered your details, check the box to acknowledge that you have read the terms and conditions for the system to check your information. If something doesn’t match, you will be able to amend your details and submit it again.

If everything matched, your identity will be verified and you will be able to create your password.

We recommend you write down your La Trobe Student ID Number and password and register for our password reset tool.

You have now activated your account and are now a registered user. You will now be able to log into StudentOnLine to accept, decline or defer your offer.

Please note: if your application details don’t match your full, legal name as it appears on your birth certificate or other legal documentation, you will need to update this information after you have accepted your offer. Further information is available in the Updating your details in StudentOnLine FAQ.

Note: These instructions are for domestic students only. International students should follow the check-in and enrolment steps instead.

Activate account

Registered Users

Please proceed to Accepting an Offer.

Video: How to activate your account

Watch this video tutorial if you need help accepting an offer.

  • Access the StudentOnLine portal and enter your username and password (your student ID is your username)
  • When you are in the portal you will be able to access your offer on the My Applications tile. Click the Offer Awaiting Response button to view the offer.
  • Review the offer details
  • To accept the offer click the accept button (top left).
  • If you decide not to study this course, select the More button to see your options.
  • If you would like to study at a later time you may be able to defer your offer. Please review the deferral page to see if your course is eligible.
  • Once you have accepted your offer return to the home page and complete the activities on the My Task tile. If you need assistance refer to the Pre-Enrolment Tasks guide.
  • Please note you will still need to enrol to secure your place.

Video: How to accept an offer StudentOnLine

When you first accept your offer to study at La Trobe you will need to complete a set of pre-enrolment tasks that establish your profile and access.  The My Tasks tile will alert you to any task you need to complete before you can enrol and secure your place. Watch this video tutorial if you need help completing your pre-enrolment tasks.

Please ensure that you've completed all outstanding tasks in the 'My Tasks' tile in StudentOnLine before you enrol. If you have any tasks that are still required, you will not be able to complete your enrolment.

Steps to complete my tasks

  • Select the My Tasks tile and you will see all mandatory tasks listed.
  • Select the task to complete. Submit or Complete task by clicking the appropriate button in the top right-hand corner.
  • Refresh the page when the task has been completed to see if any tasks are outstanding.
  • On the Enrolment Activities form you will need to provide contact details for yourself and/or other people, such as your emergency contact person. If you need to change this information at any time you will be able to update these on your My Details Tile.

Electronic Commonwealth Assistance forms for Domestic Students

Domestic students may be required to complete an electronic Commonwealth Assistance Form (eCAF) if eligible to access HECS-HELP, FEE-HELP and SA-HELP fee funding and arrangements. To find out if you are eligible go to the Electronic Commonwealth Assistance Form (eCAF) FAQ.

Further information about government assistance is available on the Study Assist website.

Please note: If you are unsure if you are a domestic or international student please see Am I a Domestic or an International student?

Defer your fees: Australian citizens & permanent humanitarian visa holders

  • Visit Study Assist to learn more about government payments and loans.
  • If you haven't already created one, create your Unique Student Identifier (USI) as you'll need it to apply for government payments and loans.
  • Have your tax file number (TFN) handy, or apply for one at the Australian Taxation Office (ATO). You will normally receive a TFN within 28 days of applying. Apply early as the ATO receives many applications before the census date and you may not get your TFN before the deadline.
    Note: If you have applied for your TFN, you must provide evidence of this on the HECS-HELP form for conditional approval. You need to attach a copy of your TFN application and the matching Post Office receipt. For details, please see FAQ.
  • Complete the relevant Request for Government Assistance form through StudentOnLine and then follow the steps to submit your electronic Commonwealth Assistance form (eCAF) through the Australian Government portal.
    Note: you will need to wait at least one hour after accepting your offer to complete the Request for Government Assistance form.
  • You need to complete these forms by the census date.

Pay your fees upfront

  • If you're an Australian permanent resident (non-humanitarian) or a New Zealand citizen you must pay your fees upfront.
  • If you're an Australian citizen or permanent humanitarian visa holder, you can choose to pay your fees upfront rather than deferring your fees.
  • Complete the relevant electronic Commonwealth Assistance Form (eCAF) on StudentOnLine.
  • Complete these forms by the census date.

Please note:

  • There is a combined limit to how much you can borrow under HECS-HELP, FEE-HELP, VET FEE-HELP and VET Student Loans. Please read about HELP loan limits to learn more.
  • You will need to have a Unique Student Identifier (USI) number to be able to apply for HELP loans. See how to create your USI.

Video: Pre-enrolment tasks Video: How to submit your eCAF form

Before you enrol

  • Have you checked the course structure in the Handbook to make sure you follow the correct study plan for the year level to enrol in?
  • Do you need to select a Major/Minor/Specialisation?
  • Do you need to select electives for this study period?

If you need to complete these requirements, you will need to make your selections before you can enrol.

Missed these steps? Please refer to the Manage My Course video tutorial.

How to enrol

Watch this video tuorial or follow the steps in this section if you need help enrolling in subjects.

  • The easiest way to accept and enrol is to use the link in your offer email.
  • If you have already started but have not completed these four steps, you must use the StudentOnLine link in your offer email to continue your enrolment.
  • Please ensure that you've completed all outstanding tasks in the 'My Tasks' tile in StudentOnLine before you enrol.
  • You haven't confirmed your place until you enrol in all your subjects for your first year.
  • Follow the enrolment instructions (click the button below) to ensure you understand your study plan, successfully enrol in all your subjects and read up on your next steps (not applicable to Graduate research candidates).

Enrol and next steps

Completed previous university study that you want credited towards your degree?
Apply for advanced standing within three working days of receiving your La Trobe offer

Graduate research students: You cannot complete your enrolment online. Once you accept your offer online the Graduate Research School will finalise your enrolment and provide you with confirmation and further information.

Video: How to enrol in your subjects

Multi-Factor Authentication

You will need to register for MFA the first time you use a La Trobe application or system.

Set up MFA