Request student letters

If you need written notification or confirmation of details about your current or past studies at La Trobe University that is not included on your official academic transcript, you can request an official letter.

Request an official letter:

Please note: you can generate and view your Statement of Account,which shows your fees for the current academic year, in StudentOnLine at any time. You can also generate your unofficial academic record in StudentOnLine.

International students: The above letters cannot be used for student visa renewals. Instead, you must complete an electronic CoE form, which is free of charge. Visit the bottom of the Applying for a student visa webpage for details.

How to order

You can order your official letter by following the instructions above. Letters will be sent to your La Trobe student email address within 30 minutes of submitting your request.  Customised Course Completion Letters take up to 15 days to be processed by our specialist team, but this does not guarantee it will be delivered in 15 university working days. You will not receive your letter if you owe money to the University.

If you are not a current student (and no longer have access to StudentOnLine forms) and require a Course Completion letter, please contact ASK La Trobe.