Contact us

Need Help?

Student IT Support can assist with any issues you are experiencing with La Trobe University Systems.

Please note, the issue is sometimes related to your device’s hardware, software or compatibility with La Trobe’s systems and we are unable to fix these for you. In this case we may need to refer you to seek external IT Support (e.g your local computer shop).

Ask a question

ASK La Trobe is your 24/7 student help service where you will find answers to frequently asked questions (FAQs) about study and student life. You can search our FAQs or log a support request at your convenience.

Call us

You can call us on 1300 La Trobe (1300 528 762 Option 2) or outside Australia on +61 3 9479 6000 between the hours of 9am and 5.00pm Monday to Friday.

Visit us

Please note our operating hours may be affected by COVID-19. Please see the COVIDSafe Library page for the current status.

• Melbourne Borchardt Library

  View map [PDF 1.89MB] L - Map Ref. G6

Opening hours: 9am-5pm Monday-Thursday

• Bendigo Heyward Library

  Opening hours: 9am-5pm Monday-Thursday (during semester only).