PASSWORD RESET TOOL
In this video, Jude from Student IT Support demonstrates registering and using the University Password Reset Tool.
Reset password
What is the Password Reset Tool?
Once you have registered, the Self Service Password Reset tool allows you to reset your La Trobe student password from a web browser. This can also be used if your password has expired by clicking on the Forgot My Password link.
Important!
We strongly recommend you restart your computer after changing your password to avoid being prompted to re-enter your password for SSO integrated applications.
When resetting your password, you must enter your username using the format 12345678@students.ltu.edu.au
How else can I change my password?
If you know what your existing password is, you can change your password via one of the following options:
The "Portal" method
The "Control-Alt-Delete" method
Contact Student IT Support
Available on any computer that has internet access.
Available on any University owned computer that is with either a La Trobe staff or student account and the computer is connected to La Trobe University's network.