Contact ASK La Trobe
How to connect with us for one-on-one support.
Extended Service Hours available – 23 to 31 December 2025
ASK La Trobe offering the following extended phone service hours: Tuesday 23 Dec: 8am - 9pm; Wednesday 24 Dec: 8am - 4pm; Saturday 27 Dec: 10am - 4pm; Monday 29 Dec: 10am - 4pm; Tuesday 30 Dec: 10am - 4pm; Wednesday 31 Dec: 10am - 4pm
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Face-to-Face
Visit us in person at an ASK La Trobe Help Zone.
Open Monday to Friday from 9 am - 5 pm
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LiveChat
Before you chat with a friendly member of the ASK La Trobe team, our virtual assistant, Charlie, will try to answer your question.
Find Charlie and LiveChat on the bottom right hand corner of this page.
Monday to Friday from 9 am - 5 pm
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Ask a Question Online
Fill out our online enquiry form and our team will get back to you as soon as possible.
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Call
Phone: 1300 LA TROBE (1300 528 762)
Dialling from overseas: +61 3 9479 6000
Monday to Friday: 9 am - 6 pm
Extended hours: 23 December, 8 am – 9 pm; 24 December, 8 am – 4 pm; 29, 30 and 31 December, 10 am – 4 pm
Additional Saturday hours: 27 December, 10 am – 4 pm
Frequently Asked Questions
We also have a range of Frequently Asked Questions and answers available to assist you 24/7. View now