Recharging your card is an easy and intuitive process that you can do via the online recharge portal. You’ll need a credit card, debit card or PayPal account. Click the link below and follow the prompts to add funds to your account.
Following the same link will also let you see your balance. You can also log into your MyPrint PaperCut account to check your balance and see current print jobs and previous print and copy jobs charged to your account.
Setting up a new Account
Activating your MyPrint Recharge account is a two stage process, that doesn’t take long to complete. It is best done once you have your new Student (or staff) card available, however you’ll be able to access printers without it:
First, you’ll need to put some funds in your user account to be able to print and copy. You’ll need to add funds whenever the balance approaches $0.00.
Recharge your card here
Second, you’ll need to associate your card to your account the first time you use a multifunction device. This is a once off activity (unless you change cards).
If you don’t have an existing staff or student card, you’ll need to setup a MyPrint PaperCut account. Click on the link below to do so.
Add some funds to the account once it is setup, here. Please only add as much as you need as funds on visitor/casual accounts are non-refundable.
If you have a Guest card (available from the library) or another card with a sensor chip in it, such as a Myki card, you can associate this card with your MyPrint account the first time you use one of our Multi-Function Devices.
Guest card balance transfer
The Balance Transfer process is generally related to Visitor or Guest card accounts. If you’d already been using your student card for printing, this should automatically have the balance transferred. If you have a guest card or need to transfer your old BEARS account to the new MyPrint PaperCut account, please see the staff in the Library with your existing card. They’ll be able to transfer your balance for you.
If you don’t have an existing staff or student card and want to transfer an existing balance on a Guest card, you’ll need to setup a MyPrint PaperCut account. Click on the link below to do so.
Refunds and service difficulties
The MyPrint service provides a sophisticated printing, copying and scanning solution. Whether it’s a machine fault or an issue with your account balance and recharging your card, please refer to Library staff or Student IT as the first call.
If you’ve attempted a large print or copying job and the machine has failed, in most instances, it is smart enough to register the failure and not charge your account.
If you have completed, discontinued or deferred your studies and would like a refund on money you’ve loaded onto your MyPrint account, please complete this form.