Refunds

If you withdraw from a subject before the subject census date you may apply to have any fees you have paid refunded to you.

How do I apply?

Domestic students, complete the online Domestic Fee refund application form.

International students, complete the International Fee refund application form and submit via ASK La Trobe.

Remissions of debt

If you are a domestic Commonwealth Supported HECS-HELP or FEE-HELP student, you may be eligible to apply for a remission of debt because of special circumstances if you:

  • withdraw after the subject census date
  • were unable to finish or withdraw from a course.

Complete the online Remission of debt application form.

Special circumstances

Special circumstances are medical, personal, family, employment or course related issues. You will need documents to prove your circumstances - see examples below.

Special circumstances are not:

  • lack of knowledge of HECS-HELP, FEE-HELP or university procedures and rules
  • being unable to repay a HELP debt.

Supporting documentation

Examples of supporting documentation include:

  • La Trobe Medical Impact Statement
    • a medical certificate will not suffice and your application will be delayed if additional documentation needs to be provided
  • Copy of death certificate
  • Carer’s certificate
  • Hospital admission/discharge summary
  • Letter from psychologist or counsellor
  • Letter from employer or notice of unexpected cessation of employment
  • Police or incident report
  • Statutory declaration
  • Supporting letter from Subject Coordinator(s)

Policy and procedures

For alternate options of viewing, reading or obtaining the above information, documents and forms, please ask a question online and our staff will assist you.