Safety and Support Services

If at any time you require additional support, please refer to the relevant support services below.


If you are in immediate danger, contact the police, fire or ambulance by calling 000. Then call University Security on 9479 2222.

Safer Community

If you have concerns or need support in relation to harassment, discrimination, violence or other forms of unacceptable behaviour you can contact La Trobe University’s Safer Community service during business hours.

Counselling Service

La Trobe University provides confidential short-term counselling for La Trobe University students at all of our campuses. Counselling sessions are offered face-to-face, by telephone or by Skype. Specialist counselling for LGBTIQ+ and Indigenous students is also provided.

Disability Services

If you are living with a disability or medical condition, you can seek support via the AccessAbilityHub.


You have access to advocacy services to assist you with your complaint. Advocacy services are provided by the La Trobe Student Union at all La Trobe University campuses. Learn more about the advocacy services available to La Trobe students.

Contact us

Make a complaint

Have something you want to tell us about? Fill in our complaints form.

The Student Complaints Office is always happy to discuss your concerns and provide information about the Student Complaints Mechanism (SCM) process. You can contact us by telephone or email using the contact details below

Student complaints office


P: (03) 9479 8979