Your rights

As a La Trobe student, you have certain rights. This includes the right to:

study in relevant and high quality courses, with ready access to information about your course
experience a positive, cooperative, participative and safe teaching and learning environment
have your progress assessed using fair and open procedures
be free from discrimination and harassment
access relevant support services
make complaints.

Read the Student Charter for more details of your rights.

Academic rights

Reviews of assessments

If you feel you've been unfairly marked on an assessment, you may be able to ask for a review. If you're unsatisfied with the result of the review, you may be able to ask for a re-mark.

Appeals

If the University imposes a condition on your enrolment or excludes you from your course, they'll tell you about your options for appeal or review - see: Appeals: Academic Misconduct, Unsatisfactory Progress or General Misconduct.

Advocacy

If you're seeking a review or re-mark, or are appealing, you have the right to seek assistance from a Student Advocate.

Student Advocates can give you confidential, unbiased and independent help on a range of academic, administrative and personal issues, including:

reassessment
special consideration
show cause
complaints
appeals

and more.

Contact an advocate

General rights

Complaints

You have the right to make formal complaints about general issues which affect your study and experience at University. If you have any questions about lodging a formal complaint you can contact the Student Complaints Office.

Representation

You have a right to be represented by an independent, democratically elected student association.

International students

If you have a student visa, you have a specific right to a quality education and tuition protection, under Australia's Education Services for Overseas Students (ESOS) legislation.

We have a specific department to help international students with personal and academic issues.

Health and safety

You have a right to study in a safe and healthy environment. Our comprehensive health and safety system helps make this possible. For health and wellbeing services, click here.

Insurance

We provide some insurance for students, such as for work experience or Study Abroad. You may need to take out additional insurance for your belongings and medical bills.

Privacy

We collect certain personal information about you. We protect this information in accordance with privacy laws. You can access your personal information, subject to any legal exceptions. You can lodge a complaint if you believe your privacy has been breached.

Security

We have comprehensive emergency plans and security measures for each campus. Make sure you know how to contact Security.

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