Password guidelines

What are the password complexity requirements?

  • Must be at least 12 characters long.
  • Must not contain 3 or more consecutive letters from the start of your first given name, other given names, or family name - For example, if your name is “John Paul Smith” you cannot use “joh” or “pau” or “smi” in your password.

What can I use to make a stronger password?

  • Contain at least 3 of the 4 following types of characters
    • Upper case (A, B, C, D, E ...)
    • Lower case (a, b, c, d, e ...)
    • Number (1, 2, 3, 4, ...)
    • Non alpha-numeric (!, @, #, $ ...)

What shouldn't I use in my password?

  • Not use any part of your name
  • Not use any numbers from your date of birth

Remember to also change your password regularly.

Read more about staying safe and secure online.