Printing Recharge

Recharging your card is an easy and intuitive process that you can do via the online recharge portal. You’ll need a credit card, debit card or PayPal account. Click the link below and follow the prompts to add funds to your account.

Following the same link will also let you see your balance. You can also log into your MyPrint account to check your balance, see current print jobs, previous print and copy jobs charged to your account.

Setting up a new account

New students

Activating your MyPrint Recharge account is a two stage process, that doesn’t take long to complete. It is best done once you have your new student (or staff) card available, however you’ll be able to access printers without it:

1. Put funds onto your user account to be able to print and copy. You’ll need to add funds whenever the balance approaches $0.00.
2. Associate your card to your account the first time you use a printing device on Campus. This is a once off activity (unless you change cards).

Visitors

If you don’t have an existing staff or student card, you’ll need to setup a MyPrint account.

1. Register as a new user
2. Add some funds to the account once it is setup, MyPrint Recharge
3. If you have any card with a sensor chip in it, such as a Myki card, you can associate this card with your MyPrint account the first time you use one of our La Trobe Printing Devices.
4. Associating your card [PDF 213KB] – once off, first time use.

Refunds and support

If you are experiencing an issue printing, with your account balance or recharging your card, please contact Ricoh on 1300 362 577.

If you’ve attempted a large print or copying job and the machine has failed, in most instances, it is smart enough to register the failure and not charge your account.

If you have completed, discontinued or deferred your studies and would like a refund on money you’ve loaded onto your MyPrint account, please complete this form.