PERSON-CENTRED CARE IN PHARMACY PRACTICE

PHA4PCC

2019

Credit points: 15

Subject outline

Many factors in a person's life can affect their health and the way they approach their healthcare. This is especially pertinent when that person may be using substances. An important element of pharmaceutical care is to take these factors and the person's level of health literacy into account when dealing with them as a patient. This requires pharmacists to change their approach to a patient accordingly. Students will learn about heath literacy, motivational interviewing, cognitive behaviour therapy and other counselling frameworks and the communication skills to respond appropriately. Topics covered include health and emotional literacy, conflict and challenging behaviour, ethics, privacy and consent, mental health, abuse, addiction, loss and grief, sexuality, stigma and discrimination and cultural and religious diversity. Successful completion of this subject also affords the student Mental Health First Aid certification.


SchoolSchool of Molecular Sciences/LIMS

Credit points15

Subject Co-ordinatorPene Wood

Available to Study Abroad StudentsNo

Subject year levelYear Level 4 - UG/Hons/1st Yr PG

Exchange StudentsNo

Subject particulars

Subject rules

Prerequisites PHA4DUS

Co-requisitesN/A

Incompatible subjectsN/A

Equivalent subjectsN/A

Special conditionsN/A

Readings

Resource TypeTitleResource RequirementAuthor and YearPublisher
ReadingsProfessional and therapeutic communicationRecommendedBirks, Chapman & Davis 2015Oxford University Press
ReadingsRecommended Inclusive practice for health professionalsRecommendedDavis, Birks & Chapman 2015Oxford University Press
ReadingsMental health First Aid Manual, 4th Ed.PrescribedKitchener, Jorm & Kelly 2017Mental Health First Aid Australia
ReadingsA behavioural approach to pharmacy practiceRecommendedGaud 2000Blackwell Science

Graduate capabilities & intended learning outcomes

01. Critically analyse biopsychosocial models of health and dependence and evaluate the impact that different life events, cultures, gender, sexuality and experiences may have on individuals, families and communities and how this might affect the health needs, including the use of substances, of that person and community and apply this to the role the pharmacist can play in maintaining the health of people with dependence issues.

Activities:
Online modules, essay, reflective portfolio, quizzes, workshop, case studies
Related graduate capabilities and elements:
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Inquiry and Analytical Skills (Critical Thinking,Creative Problem-solving)
Inquiry and Analytical Skills (Critical Thinking,Creative Problem-solving)
Personal and Professional Skills (Ethical behaviour,Adaptability Skills,Study and Learning Skills)
Discipline -Specific Knowledge and Skills (Discipline-Specific Knowledge and Skills)

02. Assess and compare the practical impact that motivational interviewing, cognitive behaviour therapy and other counselling frameworks have on managing health conditions, in particular substance dependence, and apply this knowledge in practice for planning of treatment.

Activities:
Online modules, quizzes, case studies, essay
Related graduate capabilities and elements:
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Inquiry and Analytical Skills (Critical Thinking,Creative Problem-solving)
Inquiry and Analytical Skills (Critical Thinking,Creative Problem-solving)
Personal and Professional Skills (Ethical behaviour,Adaptability Skills,Study and Learning Skills)

03. Build strategies to improve skills in working with people who use substances, especially those that come from diverse backgrounds and cultures, forensic clients and other complex patients and those who may present challenging behaviour. Describe the impact of emotional literacy on interpersonal relationships with these people.

Activities:
Online modules, reflection portfolio, quizzes, case studies
Related graduate capabilities and elements:
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Inquiry and Analytical Skills (Critical Thinking,Creative Problem-solving)
Inquiry and Analytical Skills (Critical Thinking,Creative Problem-solving)
Personal and Professional Skills (Ethical behaviour,Adaptability Skills,Study and Learning Skills)
Personal and Professional Skills (Ethical behaviour,Adaptability Skills,Study and Learning Skills)
Discipline -Specific Knowledge and Skills (Discipline-Specific Knowledge and Skills)

04. Outline the role health literacy plays in people managing their own health and how this can relate to improved practice outcomes. Create inclusive practice when working with people with substance dependence and their families.

Activities:
Online modules, case studies, quizzes
Related graduate capabilities and elements:
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Inquiry and Analytical Skills (Critical Thinking,Creative Problem-solving)
Inquiry and Analytical Skills (Critical Thinking,Creative Problem-solving)
Personal and Professional Skills (Ethical behaviour,Adaptability Skills,Study and Learning Skills)

05. Develop strategies and practical skills for challenging and preventing stigma and discrimination, particularly around substance use, in families and communities and thereby aid in improving health service delivery models.

Activities:
Online modules, workshop, quizzes, reflection portfolio
Related graduate capabilities and elements:
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Inquiry and Analytical Skills (Critical Thinking,Creative Problem-solving)
Inquiry and Analytical Skills (Critical Thinking,Creative Problem-solving)
Personal and Professional Skills (Ethical behaviour,Adaptability Skills,Study and Learning Skills)

06. Utilise a mental health first aid framework to provide support to adults who show initial signs and symptoms of mental health problems and to provide mental health first aid in a crisis situation.

Activities:
Online modules, workshop, quizzes
Related graduate capabilities and elements:
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Inquiry and Analytical Skills (Critical Thinking,Creative Problem-solving)
Inquiry and Analytical Skills (Critical Thinking,Creative Problem-solving)
Personal and Professional Skills (Ethical behaviour,Adaptability Skills,Study and Learning Skills)
Personal and Professional Skills (Ethical behaviour,Adaptability Skills,Study and Learning Skills)
Discipline -Specific Knowledge and Skills (Discipline-Specific Knowledge and Skills)

Subject options

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Start date between: and    Key dates

Bendigo, 2019, Semester 2, Blended

Overview

Online enrolmentNo

Maximum enrolment sizeN/A

Enrolment information

Subject Instance Co-ordinatorPene Wood

Class requirements

WorkShop Week: 31 - 43
Two 6.0 hours workshop per study period on weekends during the day from week 31 to week 43 and delivered via face-to-face.

Unscheduled Online Class Week: 31 - 43
One 1.0 hours unscheduled online class per week on any day including weekend during the day from week 31 to week 43 and delivered via online.

Assessments

Assessment elementComments% ILO*
Written assignment (1350 words equivalent)Online reflection forum30 01, 03, 05
Case studies (900 words equivalent)Online case studies20 01, 02, 06
Module quizzes (1125 words equivalent)Quizzes on completion of each online module25 01, 02, 03, 04, 05, 06
Essay (1125 words equivalent)Essay discussing the biopsychosocial influences of healthcare and the appropriate management of people who use substances taking these influences into account.25 01, 02