hcs3pca patient centred care in audio prac




Credit points: 15

Subject outline

The practice of 'patient-centered care', defined as engaging a client as an active participant in their own care, has been shown to result in improved client satisfaction and health outcomes. This subject provides audiology students with an opportunity for acquiring skills and a working understanding of what it means to work with clients in a holistic, empathetic and patient-centered manner. Students will learn basic counselling skills as well as have the opportunity to reflect critically on how they might engage with clients in the future. By virtue of the subject, much of the teaching will consist of experiential learning activities. The subject provides the foundations for critical reflective practice for students continuing on with Masters degree studies in the audiology profession.

SchoolSchool Allied Health,Human Serv & Sport

Credit points15

Subject Co-ordinatorBojana Sarkic

Available to Study Abroad StudentsYes

Subject year levelYear Level 3 - UG

Exchange StudentsYes

Subject particulars

Subject rules

Prerequisites Must be admitted in HZHCCA


Incompatible subjects HCS2PCA

Equivalent subjects HCS2PCA

Special conditionsN/A

Learning resources


Resource TypeTitleResource RequirementAuthor and YearPublisher
ReadingsThe Critically Reflective PractionerRecommendedThompson, S. & Thompson, N. (2008)Palgrave MacMillan
ReadingsCounselling Skills for Speech-Language Pathologists and AudiologistsRecommendedFlasher, L.V. & Fogle, P.T. (2012)Cengage

Graduate capabilities & intended learning outcomes

01. Apply effective counselling and communication skills within audiological practice.

Role-play and skills assessment

02. Critically reflect on professional skills, potential barriers and how to address them to provide effective counselling and communication within audiological practice.

Role-play and skills assessment

03. Critically evaluate and interpret the impact of working in patient-centered practice within audiology.

Written assignment, recommended home reading

Subject options

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Start date between: and    Key dates

Melbourne, 2019, Summer, Day


Online enrolmentYes

Maximum enrolment sizeN/A

Enrolment information

Subject Instance Co-ordinatorBojana Sarkic

Class requirements

LectureWeek: 49 - 49
Five 5.0 hours lecture per study period on weekdays during the day from week 49 to week 49 and delivered via face-to-face.


Assessment elementComments%ILO*
Theoretical written essay (1,250 words)4001, 03
Video skills role-play (equivalent to 1,500 words)4001, 02
Written critical reflection on self-practice (1,000 words)2001, 02