APPLIED QUALITY & SAFETY IN HEALTH & COMMUNITY SERVICES

PHE4CQM

2017

Credit points: 15

Subject outline

In this subject, students will develop an understanding of the past, present and future directions for quality and safety in clinical and non-clinical services within health and community services. Historically the notion of quality and 'patient' safety has been viewed as actions that minimize patient's exposure to unnecessary risk while in the healthcare environment (usually a hospital). The delivery of safe, high quality care is essential within and between health and community service organisations and this subject promotes an understanding of the necessary principles and practices. Throughout the subject, there is an emphasis on individual and organisational skill development.

SchoolSchool of Psychology & Public Health

Credit points15

Subject Co-ordinatorSandra Leggat

Available to Study Abroad StudentsYes

Subject year levelYear Level 4 - UG/Hons/1st Yr PG

Exchange StudentsYes

Subject particulars

Subject rules

PrerequisitesN/A

Co-requisitesN/A

Incompatible subjects PHE5HCQ or PHE4HCQ

Equivalent subjectsN/A

Special conditions Offered subject to sufficient enrolments

Readings

Resource TypeTitleResource RequirementAuthor and YearPublisher
ReadingsReadings available for download from the LMSPrescribedCollege of SHECollege of SHE

Graduate capabilities & intended learning outcomes

01. Defend the relationship among strategy, quality, safety, risk, human resource management and operations for a health care organisation.

Activities:
In class teamwork enquiries
Related graduate capabilities and elements:
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Inquiry and Analytical Skills (Critical Thinking,Inquiry/Research)
Inquiry and Analytical Skills (Critical Thinking,Inquiry/Research)
Discipline -Specific Knowledge and Skills (Discipline-Specific Knowledge and Skills)

02. Critique the development of quality and safety in Australian and international health care organisations.

Activities:
Analysis of health system achievement of National Safety and Quality Health Service Standards assignment.
Related graduate capabilities and elements:
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Inquiry and Analytical Skills (Critical Thinking,Inquiry/Research)
Inquiry and Analytical Skills (Critical Thinking,Inquiry/Research)
Discipline -Specific Knowledge and Skills (Discipline-Specific Knowledge and Skills)

03. Evaluate your organisation's ability to achieve the Australian National Safety and Quality Standards or analyse the implications and improvements required of a recent accreditation result.

Activities:
Analysis of health system achievement of National Safety and Quality Health Service Standards assignment.
Related graduate capabilities and elements:
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Inquiry and Analytical Skills (Critical Thinking,Inquiry/Research)
Inquiry and Analytical Skills (Critical Thinking,Inquiry/Research)
Discipline -Specific Knowledge and Skills (Discipline-Specific Knowledge and Skills)

04. Review the suite of safety and quality indicators and data regularly reported to your organisation's governing entity and senior management team and judge whether they are relevant, comprehensive and used appropriately, recommending areas for improvement.

Activities:
Balanced scorecard activity.
Related graduate capabilities and elements:
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Inquiry and Analytical Skills (Critical Thinking,Inquiry/Research)
Inquiry and Analytical Skills (Critical Thinking,Inquiry/Research)
Discipline -Specific Knowledge and Skills (Discipline-Specific Knowledge and Skills)

05. Synthesise the evidence for consumer/patient involvement in quality and safety.

Activities:
Analysis of health system achievement of National Safety and Quality Health Service Standards assignment.In class teamwork enquiries.
Related graduate capabilities and elements:
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Inquiry and Analytical Skills (Critical Thinking,Inquiry/Research)
Inquiry and Analytical Skills (Critical Thinking,Inquiry/Research)
Personal and Professional Skills (Teamwork including leadership and working in groups)
Discipline -Specific Knowledge and Skills (Discipline-Specific Knowledge and Skills)

06. Argue a plan for increasing consumer/patient partnership for enhancing quality and safety.

Activities:
In class teamwork enquiries
Related graduate capabilities and elements:
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Literacies and Communication Skills (Writing,Speaking,Cultural Literacy)
Inquiry and Analytical Skills (Critical Thinking,Inquiry/Research)
Personal and Professional Skills (Teamwork including leadership and working in groups)
Discipline -Specific Knowledge and Skills (Discipline-Specific Knowledge and Skills)

Subject options

Select to view your study options…

Start date between: and    Key dates

City, 2017, Summer 2, Blended

Overview

Online enrolmentYes

Maximum enrolment sizeN/A

Enrolment information

Subject Instance Co-ordinatorSandra Leggat

Class requirements

Lecture/Seminar Week: 02 - 07
Four 3.0 hours lecture/seminar per study period on any day including weekend during the day from week 02 to week 07 and delivered via face-to-face.
"Fri/Sat weeks 05 07"

Collaborative Based Learning Week: 02 - 07
Four 3.0 hours collaborative based learning per study period on any day including weekend during the day from week 02 to week 07 and delivered via face-to-face.
"Fri/Sat weeks 05 07"

Assessments

Assessment elementComments% ILO*
Assignment 2 - group presentation 10 minutes per member30 02, 03, 05, 06
Assignment 3 - one-individual essay of 3500-words55 01, 04, 05
Assignment 1 - three power point slides outlining findings from independent research (500 words)15 02, 03, 05, 06