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Not currently offered

Credit points: 15

Subject outline

This unit provides students with an understanding of, and experience in, a variety of methods of communication used between individuals and organisation units in business. The unit content includes: communication models; evaluation of the integrity of information sources; reading, writing and listening skills; verbal and non-verbal behaviour; assertiveness, teamwork and conflict negotiation skills; cultural factors in communication; organising and presenting information effectively for different purposes; choosing and using different communication channels(written, spoken, electronic) and formats (e.g. reports, presentations, email); techniques for ongoing verification and improvement of communication skills.

SchoolSchool Engineering&Mathematical Sciences

Credit points15

Subject Co-ordinatorChris Cope

Available to Study Abroad StudentsYes

Subject year levelYear Level 1 - UG

Exchange StudentsYes

Subject particulars

Subject rules



Incompatible subjectsN/A

Equivalent subjectsN/A

Special conditionsN/A

Learning resources


Resource TypeTitleResource RequirementAuthor and YearPublisher
ReadingsCommunication in BusinessPrescribedDwyer, J. (1999)SYDNEY: PRENTICE-HALL.

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