Credit points: 15

Subject outline

This subject provides training in reservations and ticketing procedures for the travel industry using automated processes. The subject is designed to deliver both vocational skills in operating and managing global reservations and ticketing systems, along with a conceptual understanding of how the process works to maintain the information needed by travellers, travel retailers, travel operators and destination managers. An industry recognised certificate will be issued upon successful completion of the Global Reservation Systems Component.

FacultyFaculty of Business, Economics and Law

Credit points15

Subject Co-ordinatorPaul Strickland

Available to Study Abroad StudentsYes

Subject year levelYear Level 2 - UG

Exchange StudentsYes

Subject particulars

Subject rules



Incompatible subjects THS2CRS

Equivalent subjectsN/A

Special conditions Available only to B.Bus.(Tourism Management) (LBBTM), B.Bus (Tourism Management/ Marketing) (LBBTMM) and BBus (EventMgt/Tousism Mgt) (LBBETM)

Learning resources


Resource TypeTitleResource RequirementAuthor and YearPublisher
ReadingsDepartment of Marketing, Tourism and HospitalityPrescribedGalileo Work BookLA TROBE UNIVERSITY

Subject options

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Start date between: and    Key dates

Melbourne, 2014, Semester 2, Day


Online enrolmentYes

Maximum enrolment sizeN/A

Enrolment information

Subject Instance Co-ordinatorPaul Strickland

Class requirements

Laboratory Class Week: 31 - 43
One 3.0 hours laboratory class per week on weekdays during the day from week 31 to week 43 and delivered via face-to-face.


Assessment elementComments%
one 2-hour final examination80
weekly seminar assessment exercises20