CONSUMER BEHAVIOUR

MKT2CBE

2020

Credit points: 15

Subject outline

This subject provides you with individual, consumer and managerial understanding of consumer behaviour principles and theories. You will analyse psychological, socio-cultural, and situational factors influencing consumer decision-making process and the role of consumer behaviour in the development of effective marketing strategies. Throughout the subject, you will develop skills of relevance for understanding and managing consumer behaviour including problem solving, critical thinking, interpretation and analysis, and micro-blog writing.

School: La Trobe Business School (Pre 2022)

Credit points: 15

Subject Co-ordinator: Ninh Nguyen

Available to Study Abroad/Exchange Students: Yes

Subject year level: Year Level 2 - UG

Available as Elective: Yes

Learning Activities: N/A

Capstone subject: No

Subject particulars

Subject rules

Prerequisites: N/A

Co-requisites: N/A

Incompatible subjects: N/A

Equivalent subjects: N/A

Quota Management Strategy: N/A

Quota-conditions or rules: N/A

Special conditions: N/A

Minimum credit point requirement: N/A

Assumed knowledge: N/A

Learning resources

CB8

Resource Type: Book

Resource Requirement: Prescribed

Author: Babin &Harris

Year: N/A

Edition/Volume: 8th Edition

Publisher: Cengage Learning

ISBN: N/A

Chapter/article title: N/A

Chapter/issue: N/A

URL: N/A

Other description: N/A

Source location: N/A

Career Ready

Career-focused: No

Work-based learning: No

Self sourced or Uni sourced: N/A

Entire subject or partial subject: N/A

Total hours/days required: N/A

Location of WBL activity (region): N/A

WBL addtional requirements: N/A

Graduate capabilities & intended learning outcomes

Graduate Capabilities

COMMUNICATION - Communicating and Influencing
COMMUNICATION - Cultural Intelligence and Global Perspective
DISCIPLINE KNOWLEDGE AND SKILLS
INQUIRY AND ANALYSIS - Creativity and Innovation
INQUIRY AND ANALYSIS - Critical Thinking and Problem Solving
INQUIRY AND ANALYSIS - Research and Evidence-Based Inquiry

Intended Learning Outcomes

01. Demonstrate understanding of key consumer behaviour concepts, theories and models
02. Differentiate between ethical and unethical behaviours by consumers and by companies through the application of consumer behaviour techniques and knowledge
03. Critically analyse product and marketing appeals in terms of consumer behaviour, and make logical and justifiable marketing proposals base on such analysis
04. Examine the personal, marketing, and managerial applications of consumer behaviour
05. Develop understanding on how businesses can use modern technology, including social media, to engage with consumers and manage successful targeted campaigns

Melbourne (Bundoora), 2020, Semester 1, Blended

Overview

Online enrolment: Yes

Maximum enrolment size: N/A

Subject Instance Co-ordinator: Ninh Nguyen

Class requirements

WorkShopWeek: 10 - 22
One 2.00 hours workshop per week on weekdays during the day from week 10 to week 22 and delivered via face-to-face.
In addition, students are expected to undertake between 1 h and 3 h of online learning and assessment activities prior to class.

Assessments

Assessment elementCommentsCategoryContributionHurdle%ILO*

Two 30-minute multiple choice quizzes (Equivalent to 1000 words.)Two online quizzes (individual assessment).

N/AN/AN/ANo20SILO1, SILO4

One group report (3,000 words)Teams of four students (group assessment).(equivalent to 750 words per student)

N/AN/AN/ANo20SILO2, SILO3, SILO4

One 2-hour final examination (Equivalent to 2000 words.)One 2-hour examination (individual assessment).

N/AN/AN/ANo50SILO1, SILO2, SILO3, SILO4

Group Twitter contribution (Micro-blogging exercises) (Equivalent to 500 words)Teams of four students (group assessment).

N/AN/AN/ANo10SILO1, SILO5

Vietnam (Hanoi University), 2020, Semester 1, Blended

Overview

Online enrolment: Yes

Maximum enrolment size: N/A

Subject Instance Co-ordinator: Ninh Nguyen

Class requirements

WorkShopWeek: 10 - 22
One 2.00 hours workshop per week on weekdays during the day from week 10 to week 22 and delivered via face-to-face.
In addition, students are expected to undertake between 1 h and 3 h of online learning and assessment activities prior to class.

Assessments

Assessment elementCommentsCategoryContributionHurdle%ILO*

Two 30-minute multiple choice quizzes (Equivalent to 1000 words.)Two online quizzes (individual assessment).

N/AN/AN/ANo20SILO1, SILO4

One group report (3,000 words)Teams of four students (group assessment).(equivalent to 750 words per student)

N/AN/AN/ANo20SILO2, SILO3, SILO4

One 2-hour final examination (Equivalent to 2000 words.)One 2-hour examination (individual assessment).

N/AN/AN/ANo50SILO1, SILO2, SILO3, SILO4

Group Twitter contribution (Micro-blogging exercises) (Equivalent to 500 words)Teams of four students (group assessment).

N/AN/AN/ANo10SILO1, SILO5

Albury-Wodonga, 2020, Semester 2, Blended

Overview

Online enrolment: Yes

Maximum enrolment size: N/A

Subject Instance Co-ordinator: Ninh Nguyen

Class requirements

WorkShopWeek: 31 - 43
One 2.00 hours workshop per week on weekdays during the day from week 31 to week 43 and delivered via face-to-face.
In addition, students are expected to undertake between 1 h and 3 h of online learning and assessment activities prior to class.

Assessments

Assessment elementCommentsCategoryContributionHurdle%ILO*

Two 30-minute multiple choice quizzes (Equivalent to 1000 words.)Two online quizzes (individual assessment).

N/AN/AN/ANo20SILO1, SILO4

One group report (3,000 words)Teams of four students (group assessment).(equivalent to 750 words per student)

N/AN/AN/ANo20SILO2, SILO3, SILO4

One 2-hour final examination (Equivalent to 2000 words.)One 2-hour examination (individual assessment).

N/AN/AN/ANo50SILO1, SILO2, SILO3, SILO4

Group Twitter contribution (Micro-blogging exercises) (Equivalent to 500 words)Teams of four students (group assessment).

N/AN/AN/ANo10SILO1, SILO5

Bendigo, 2020, Semester 2, Blended

Overview

Online enrolment: Yes

Maximum enrolment size: N/A

Subject Instance Co-ordinator: Ninh Nguyen

Class requirements

WorkShopWeek: 31 - 43
One 2.00 hours workshop per week on weekdays during the day from week 31 to week 43 and delivered via face-to-face.
In addition, students are expected to undertake between 1 h and 3 h of online learning and assessment activities prior to class.

Assessments

Assessment elementCommentsCategoryContributionHurdle%ILO*

Two 30-minute multiple choice quizzes (Equivalent to 1000 words.)Two online quizzes (individual assessment).

N/AN/AN/ANo20SILO1, SILO4

One group report (3,000 words)Teams of four students (group assessment).(equivalent to 750 words per student)

N/AN/AN/ANo20SILO2, SILO3, SILO4

One 2-hour final examination (Equivalent to 2000 words.)One 2-hour examination (individual assessment).

N/AN/AN/ANo50SILO1, SILO2, SILO3, SILO4

Group Twitter contribution (Micro-blogging exercises) (Equivalent to 500 words)Teams of four students (group assessment).

N/AN/AN/ANo10SILO1, SILO5

Melbourne (Bundoora), 2020, Semester 2, Blended

Overview

Online enrolment: Yes

Maximum enrolment size: N/A

Subject Instance Co-ordinator: Ninh Nguyen

Class requirements

WorkShopWeek: 31 - 43
One 2.00 hours workshop per week on weekdays during the day from week 31 to week 43 and delivered via face-to-face.
In addition, students are expected to undertake between 1 h and 3 h of online learning and assessment activities prior to class.

Assessments

Assessment elementCommentsCategoryContributionHurdle%ILO*

Two 30-minute multiple choice quizzes (Equivalent to 1000 words.)Two online quizzes (individual assessment).

N/AN/AN/ANo20SILO1, SILO4

One group report (3,000 words)Teams of four students (group assessment).(equivalent to 750 words per student)

N/AN/AN/ANo20SILO2, SILO3, SILO4

One 2-hour final examination (Equivalent to 2000 words.)One 2-hour examination (individual assessment).

N/AN/AN/ANo50SILO1, SILO2, SILO3, SILO4

Group Twitter contribution (Micro-blogging exercises) (Equivalent to 500 words)Teams of four students (group assessment).

N/AN/AN/ANo10SILO1, SILO5

Mildura, 2020, Semester 2, Blended

Overview

Online enrolment: Yes

Maximum enrolment size: N/A

Subject Instance Co-ordinator: Ninh Nguyen

Class requirements

WorkShopWeek: 31 - 43
One 2.00 hours workshop per week on weekdays during the day from week 31 to week 43 and delivered via face-to-face.
In addition, students are expected to undertake between 1 h and 3 h of online learning and assessment activities prior to class.

Assessments

Assessment elementCommentsCategoryContributionHurdle%ILO*

Two 30-minute multiple choice quizzes (Equivalent to 1000 words.)Two online quizzes (individual assessment).

N/AN/AN/ANo20SILO1, SILO4

One group report (3,000 words)Teams of four students (group assessment).(equivalent to 750 words per student)

N/AN/AN/ANo20SILO2, SILO3, SILO4

One 2-hour final examination (Equivalent to 2000 words.)One 2-hour examination (individual assessment).

N/AN/AN/ANo50SILO1, SILO2, SILO3, SILO4

Group Twitter contribution (Micro-blogging exercises) (Equivalent to 500 words)Teams of four students (group assessment).

N/AN/AN/ANo10SILO1, SILO5

Shepparton, 2020, Semester 2, Blended

Overview

Online enrolment: Yes

Maximum enrolment size: N/A

Subject Instance Co-ordinator: Ninh Nguyen

Class requirements

WorkShopWeek: 31 - 43
One 2.00 hours workshop per week on weekdays during the day from week 31 to week 43 and delivered via face-to-face.
In addition, students are expected to undertake between 1 h and 3 h of online learning and assessment activities prior to class.

Assessments

Assessment elementCommentsCategoryContributionHurdle%ILO*

Two 30-minute multiple choice quizzes (Equivalent to 1000 words.)Two online quizzes (individual assessment).

N/AN/AN/ANo20SILO1, SILO4

One group report (3,000 words)Teams of four students (group assessment).(equivalent to 750 words per student)

N/AN/AN/ANo20SILO2, SILO3, SILO4

One 2-hour final examination (Equivalent to 2000 words.)One 2-hour examination (individual assessment).

N/AN/AN/ANo50SILO1, SILO2, SILO3, SILO4

Group Twitter contribution (Micro-blogging exercises) (Equivalent to 500 words)Teams of four students (group assessment).

N/AN/AN/ANo10SILO1, SILO5

Melbourne (Bundoora), 2020, LTU Term 6, Blended

Overview

Online enrolment: Yes

Maximum enrolment size: N/A

Subject Instance Co-ordinator: Ninh Nguyen

Class requirements

WorkShopWeek: 45 - 50
Two 2.00 hours workshop per week on weekdays during the day from week 45 to week 50 and delivered via face-to-face.
In addition, students are expected to undertake between 1 h and 3 h of online learning and assessment activities prior to class.

Assessments

Assessment elementCommentsCategoryContributionHurdle%ILO*

Two 30-minute multiple choice quizzes (Equivalent to 1000 words.)Two online quizzes (individual assessment).

N/AN/AN/ANo20SILO1, SILO4

One group report (3,000 words)Teams of four students (group assessment).(equivalent to 750 words per student)

N/AN/AN/ANo20SILO2, SILO3, SILO4

One 2-hour final examination (Equivalent to 2000 words.)One 2-hour examination (individual assessment).

N/AN/AN/ANo50SILO1, SILO2, SILO3, SILO4

Group Twitter contribution (Micro-blogging exercises) (Equivalent to 500 words)Teams of four students (group assessment).

N/AN/AN/ANo10SILO1, SILO5

Sydney, 2020, Study period 2, Blended

Overview

Online enrolment: Yes

Maximum enrolment size: N/A

Subject Instance Co-ordinator: Ninh Nguyen

Class requirements

WorkShopWeek: 31 - 42
One 2.00 hours workshop per week on weekdays during the day from week 31 to week 42 and delivered via face-to-face.
In addition, students are expected to undertake between 1 h and 3 h of online learning and assessment activities prior to class.

Assessments

Assessment elementCommentsCategoryContributionHurdle%ILO*

Two 30-minute multiple choice quizzes (Equivalent to 1000 words.)Two online quizzes (individual assessment).

N/AN/AN/ANo20SILO1, SILO4

One group report (3,000 words)Teams of four students (group assessment).(equivalent to 750 words per student)

N/AN/AN/ANo20SILO2, SILO3, SILO4

One 2-hour final examination (Equivalent to 2000 words.)One 2-hour examination (individual assessment).

N/AN/AN/ANo50SILO1, SILO2, SILO3, SILO4

Group Twitter contribution (Micro-blogging exercises) (Equivalent to 500 words)Teams of four students (group assessment).

N/AN/AN/ANo10SILO1, SILO5

Sydney, 2020, Study period 3, Blended

Overview

Online enrolment: Yes

Maximum enrolment size: N/A

Subject Instance Co-ordinator: Ninh Nguyen

Class requirements

WorkShopWeek: 46 - 0
One 2.00 hours workshop per week on weekdays during the day from week 46 to week 0 and delivered via face-to-face.
In addition, students are expected to undertake between 1 h and 3 h of online learning and assessment activities prior to class.

Assessments

Assessment elementCommentsCategoryContributionHurdle%ILO*

Two 30-minute multiple choice quizzes (Equivalent to 1000 words.)Two online quizzes (individual assessment).

N/AN/AN/ANo20SILO1, SILO4

One group report (3,000 words)Teams of four students (group assessment).(equivalent to 750 words per student)

N/AN/AN/ANo20SILO2, SILO3, SILO4

One 2-hour final examination (Equivalent to 2000 words.)One 2-hour examination (individual assessment).

N/AN/AN/ANo50SILO1, SILO2, SILO3, SILO4

Group Twitter contribution (Micro-blogging exercises) (Equivalent to 500 words)Teams of four students (group assessment).

N/AN/AN/ANo10SILO1, SILO5

Singapore (SIM), 2020, Week 05-16, Blended

Overview

Online enrolment: Yes

Maximum enrolment size: N/A

Subject Instance Co-ordinator: Ninh Nguyen

Class requirements

WorkShopWeek: 5 - 16
One 2.00 hours workshop per week on weekdays during the day from week 5 to week 16 and delivered via face-to-face.
In addition, students are expected to undertake between 1 h and 3 h of online learning and assessment activities prior to class.

Assessments

Assessment elementCommentsCategoryContributionHurdle%ILO*

Two 30-minute multiple choice quizzes (Equivalent to 1000 words.)Two online quizzes (individual assessment).

N/AN/AN/ANo20SILO1, SILO4

One group report (3,000 words)Teams of four students (group assessment).(equivalent to 750 words per student)

N/AN/AN/ANo20SILO2, SILO3, SILO4

One 2-hour final examination (Equivalent to 2000 words.)One 2-hour examination (individual assessment).

N/AN/AN/ANo50SILO1, SILO2, SILO3, SILO4

Group Twitter contribution (Micro-blogging exercises) (Equivalent to 500 words)Teams of four students (group assessment).

N/AN/AN/ANo10SILO1, SILO5