vet2prm vet practice management
VETERINARY PRACTICE MANAGEMENT
VET2PRM
2018
Credit points: 15
Subject outline
In this subject, students will be taught key business concepts as they relate to veterinary practice management in the areas of human, physical and resources management. During their work integrated learning placement, students will apply theoretical concepts into practice. They will assist experienced nurses and veterinarians with stock management, care and maintenance of physical resources, and routine financial resources management. Students will learn appropriate professional communication techniques, including methods of conflict resolution, so as to aid in the management of a veterinary practice.
SchoolSchool of Life Sciences
Credit points15
Subject Co-ordinatorDilhani Premaratna
Available to Study Abroad StudentsNo
Subject year levelYear Level 2 - UG
Exchange StudentsNo
Subject particulars
Subject rules
Prerequisites Must be admitted in the Bachelor of Veterinary Nursing (SBVN)
Co-requisitesN/A
Incompatible subjectsN/A
Equivalent subjectsN/A
Special conditionsN/A
Learning resources
Readings
| Resource Type | Title | Resource Requirement | Author and Year | Publisher |
|---|---|---|---|---|
| Readings | BSAVA manual of small animal practice management and development. | Prescribed | Clarke, C & Chapman, M (2012) | British Small Animal Veterinary Association |
Graduate capabilities & intended learning outcomes
01. Identify relevant legislation and protocols that apply to the management of veterinary practices
- Activities:
- Students are given guidance on how to go about searching for legislation relevant to veterinary practice management as part of their pre-workshop reading and preparation. During the workshop, student teams work together to search for the relevant legislation, and develop a list of practice management aspects, and then match these areas with any relevant legislation.
02. Develop plans for the sustainable and compliant management of the physical, human and financial resources elements of a veterinary practice
- Activities:
- During a workshop, student teams discuss (based on understanding built through preparatory reading) what is meant by sustainable practice management, and consider how this applied to the individual areas of physical, human and financial resources management in a veterinary practice. Lecturer then calls for various teams to share their thoughts with the whole class.
03. Manage and lead others in the workplace to work as a team, using a problem solving, empathetic and professional approach
- Activities:
- Students are given readings and video links to prepare for the workshop, and student teams then undertake as a learning exercise, a number of role play scenarios, in which they aim to manage and lead others in a veterinary workplace setting. For their assessment task, students reflect upon the personnel management choices they made within the role plays, and how they think they could be further improved in the future.
04. Create an instructional guide for veterinary team members as a resource for undertaking a range of practice management tasks
- Activities:
- Student selects a practice management task of interest from a list supplied by the tutor. They research the steps required to correctly perform this task, and then plan how they can instruct others in these steps in a clear, concise and logical manner.
Subject options
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Epping, 2018, Week 08-23, Blended
Overview
Online enrolmentYes
Maximum enrolment sizeN/A
Enrolment information
Subject Instance Co-ordinatorDilhani Premaratna
Class requirements
WorkShopWeek: 08 - 21
One 3.0 hours workshop per week on weekdays during the day from week 08 to week 21 and delivered via face-to-face.
Placement - Off SiteWeek: 08 - 21
One 2.0 hours placement - off site per week on weekdays from week 08 to week 21 and delivered via face-to-face.
"WIL Placement"
Unscheduled Online ClassWeek: 08 - 21
One 1.0 hours unscheduled online class per week on any day including weekend from week 08 to week 21 and delivered via online.
"Delivered as reading material, quizzes, video clips."
Assessments
| Assessment element | Comments | % | ILO* |
|---|---|---|---|
| 10 x 5 min pre-workshop online quizzes (850 words equivalent) | 2% each Weeks 2 - 12 | 20 | 01, 02 |
| Stock Management Instructional Guide (800 words) | Students to develop an instructional guide for stock management for a veterinary clinic | 15 | 02, 04 |
| 8-minute Team oral presentation and team written plan (1000 words total/student) | Team of 4 students Create a plan for a key area of human resource management for a veterinary clinic Team Oral presentation = 10%, 2 minutes/member, 400 words equivalent/person Team Human Resources Management plan = 15%, 600 words/person | 25 | 01, 02 |
| Financial Evaluation Report (1200 words) | Evaluate the financial strengths and weaknesses of a veterinary practice for a given case study | 30 | 02 |
| Personnel Management Reflective Report (500 words) | Individual Assessment Task Background - As part of a workshop exercise with their subject team members, students assume a management role within a veterinary practice team, and model problem solving, caring and professional management approaches and interactions. Reflective Report - individual student reflects upon their personnel management approach choices in these scenarios, and plan how they could be f | 10 | 03 |