TOURISM AND HOSPITALITY SIMULATION

THS3THS

2015

Credit points: 15

Subject outline

This subject explores the real-time working of a hotel through the use of a computer-based simulation, HOTS. Based in teams, students will be able to use the HOTS software to simulate the business decisions of a hotel over a five year period. Students will apply their knowledge of service operations and marketing principles through SWOT analysis, cash flow statements and other appropriate methods of interpreting data. The HOTS program simulates real decision-making and prepares students for working in teams and in the hospitality industry.

SchoolLa Trobe Business School

Credit points15

Subject Co-ordinatorPaul Strickland

Available to Study Abroad StudentsYes

Subject year levelYear Level 3 - UG

Exchange StudentsYes

Subject particulars

Subject rules

Prerequisites MKT1MDP or BUS1BUF

Co-requisitesN/A

Incompatible subjects THS31HSM

Equivalent subjectsN/A

Special conditionsN/A

Readings

Resource TypeTitleResource RequirementAuthor and YearPublisher
ReadingsSubject ReadingsPrescribedLa Trobe Business SchoolLA TROBE UNIVERSITY

Graduate capabilities & intended learning outcomes

01. Discuss and decide on a business strategy in consultation with a team

Activities:
1. Ability to demonstrate leadership and decision making skills 2. Analyse the advantages and disadvantages of working in a group environment
Related graduate capabilities and elements:
Critical Thinking (Critical Thinking)

02. Examine and analyse the performance of a service-based enterprise, and recommend and apply strategies to improve sales and revenues whilst controlling costs and maintaining and/or improving service quality

Activities:
1. Determine the effects of the product lifecycle of a product/service 2. Demonstrate inventory control practices
Related graduate capabilities and elements:
Teamwork (Teamwork)
Creative Problem-solving (Creative Problem-solving)
Information Literacy (Information Literacy)

03. Design an integrated operational plan for the effective management of a hotel with the goal of making a suitable profit

Activities:
1. Develop a marketing plan and strategy 2. Undertake a S.W.O.T. and E.T.O.P. analysis
Related graduate capabilities and elements:
Teamwork (Teamwork)

04. Evaluate the relationships between the management of labour inputs to the operation of a hotel as they apply to the management of workloads, labour scheduling, staff turnover and employee motivation levels.

Activities:
1. Evaluate the importance of hotel maintenance 2. Demonstrate leadership and decision making skills
Related graduate capabilities and elements:
Creative Problem-solving (Creative Problem-solving)

05. Interpret hotel financial data including income and expenditure statements, trend percentage analysis, cash flow statements and servicing debt

Activities:
Present and interpret detailed financial information
Related graduate capabilities and elements:
Critical Thinking (Critical Thinking)

06. Research and source the optimum hospitality supplier to reflect the standards of a hotel

Activities:
1. Ability to source hotel suppliers consistent with market expectations (according to H.O.T.S.)
Related graduate capabilities and elements:
Teamwork (Teamwork)
Creative Problem-solving (Creative Problem-solving)
Critical Thinking (Critical Thinking)

Subject options

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Start date between: and    Key dates

Melbourne, 2015, Semester 2, Day

Overview

Online enrolmentYes

Maximum enrolment sizeN/A

Enrolment information

Subject Instance Co-ordinatorPaul Strickland

Class requirements

Laboratory Class Week: 31 - 43
One 2.0 hours laboratory class other recurrence on weekdays during the day from week 31 to week 43 and delivered via face-to-face.

Lecture Week: 31 - 36
One 2.0 hours lecture other recurrence on weekdays during the day from week 31 to week 36 and delivered via face-to-face.

Assessments

Assessment elementComments% ILO*
one 15-minute team presentation4-6 students per team10 01, 02, 03, 04, 05, 06
one 2000-word individual report60 01, 02, 03, 04
one 500-800 words per group member4-6 students per group20 01, 02, 03, 04
Simulation participation, and background document questionsequivalent to 1,000-words10 01, 02, 03, 04

Other Site, 2015, Semester 2, Day

Overview

Online enrolmentYes

Maximum enrolment sizeN/A

Enrolment information

Subject Instance Co-ordinatorPaul Strickland

Class requirements

Lecture Week: 31 - 43
One 2.0 hours lecture other recurrence on weekdays during the day from week 31 to week 43 and delivered via face-to-face.

Assessments

Assessment elementComments% ILO*
one 15-minute team presentation4-6 students per team10 01, 02, 03, 04, 05, 06
one 2000-word individual report60 01, 02, 03, 04
one 500-800 words per group member4-6 students per group20 01, 02, 03, 04
Simulation participation, and background document questionsequivalent to 1,000-words10 01, 02, 03, 04