INTERACTIONS IN NURSING

NSG3CIN

2015

Credit points: 15

Subject outline

In this subject nursing students will gain confidence and competence in managing communication interactions in a diversity of challenging professional encounters. The subject content will be based on a foundation of awareness of self and others. Students will be introduced to two enquiries that focus on complex communication interactions around culture awareness, family dynamics, altered mental health, bullying and harassment, aggression, grief, death and dying, and other common situations that nurses encounter in their professional life. The subject will be experientially-based and students will also engage in related activities in the online environment.

SchoolSchool of Nursing & Midwifery

Credit points15

Subject Co-ordinatorLiz Pascoe

Available to Study Abroad StudentsNo

Subject year levelYear Level 3 - UG

Exchange StudentsNo

Subject particulars

Subject rules

Prerequisites For students enrolled in HZNM, HZNM03 or HZNMD: NSG2MHN. For students enrolled in any other course: NSG2COM and NSG2MHN.

Co-requisitesN/A

Incompatible subjectsN/A

Equivalent subjectsN/A

Special conditionsN/A

Graduate capabilities & intended learning outcomes

01. Apply communication theory and techniques to challenging interactions and situations in nursing practice

Activities:
a. Using research identify factors such as culture, environment, physical and mental health, that influence communication and behaviour. b. Explain how the factors influencing communication and behaviour impact on nursing interactions. c. Explore the practical application of a selection of communication theories/frameworks such as Egan#s Helping Model and Heron#s framework.

02. Critically reflect on your own communication approaches that may ameliorate or exacerbate a challenging interaction

Activities:
a. Identify the stereotypical pitfalls associated with a range of communication encounters. b. Discuss challenging communication encounters you have experienced with people and your responses in these situations. c. Explore helpful and non-helpful behaviours and relate these to your own responses to challenging communication encounters. d. Inform other health care staff by sharing your experiences of challenging interactions through such activities as mentorship, case analysis, in service education.

03. Apply appropriate oral communication approaches in challenging situations in nursing practice.

Activities:
a. Discuss the adaptation required when communicating in a variety of challenging situations, such as with distressed, angry or manipulative people, those with altered realities and clients from different cultural backgrounds. b. Identify the types of situations where conflict resolution and negotiation skills may need to be applied. c. Use evidence to explain the process of conflict resolution and negotiation. d. Explore the concept and limitations of confidentiality and privacy and identify best practice for the verbal reporting of situations such as suicide ideation, sexual abuse disclosure. e. Identify the various hierarchy and resources available within the clinical environment for reporting and addressing a challenging interaction.

04. Adapt your written communication to specific situations, taking into account language choice and use of quotes.

Activities:
a. Identify the scope of nursing documentation such as nursing notes, care plans, clinical records and reports in the context of challenging clinical interactions. b. Discuss specific requirements of documenting critical incidents. c. Explore the concept and limitations of confidentiality and privacy and identify best practice for the documentation of situations such as suicide ideation, sexual abuse disclosure.

05. Understand the ethical, legal and professional aspects of challenging clinical interactions.

Activities:
a. Discuss the process for a nurse if legal or professional conduct proceedings evolve from a challenging clinical interaction. b. Identify models and principles for decision making for application in clinical practice when faced with an ethical dilemma. c. Identify legally reportable incidences in clinical practice. d. Explain the concepts of whistle blowing and conscientious objection. e. Describe mechanisms for support and debriefing after experiencing challenging interactions in clinical practice.

Subject options

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Start date between: and    Key dates

Albury-Wodonga, 2015, Week 30-43, Day

Overview

Online enrolmentYes

Maximum enrolment sizeN/A

Enrolment information

Subject Instance Co-ordinatorSally Squire

Class requirements

Lecture
One 2.0 hours lecture per study period on weekdays during the day and delivered via face-to-face.
"Students complete one 2 hour lecture face-to-face."

Lecture
One 1.0 hours lecture per study period on any day including weekend and delivered via online.
"Students complete 11 hours of on-line lectures."

Problem Based Learning
One 1.0 hours problem based learning per study period on any day including weekend and delivered via online.
"Students complete 4 hours of online activities over the course of the semester."

WorkShop
One 1.0 hours workshop per study period on weekdays during the day and delivered via face-to-face.
"Students complete 13 hours of workshops."

Assessments

Assessment elementComments% ILO*
Individual presentation(equiv to 750 words)20 01, 02, 03
one 1-hour online multiple choice question examination30 01, 02, 03, 04, 05
one 2,000 word reflective essay50 01, 02, 03, 04

Bendigo, 2015, Semester 2, Day

Overview

Online enrolmentYes

Maximum enrolment sizeN/A

Enrolment information

Subject Instance Co-ordinatorKatherine Emond

Class requirements

Lecture
One 2.0 hours lecture per study period on weekdays during the day and delivered via face-to-face.
"Students complete one 2 hour lecture face-to-face."

Lecture
One 1.0 hours lecture per study period on any day including weekend and delivered via online.
"Students complete 11 hours of on-line lectures."

Problem Based Learning
One 1.0 hours problem based learning per study period on any day including weekend and delivered via online.
"Students complete 4 hours of online activities over the course of the semester."

WorkShop
One 1.0 hours workshop per study period on weekdays during the day and delivered via face-to-face.
"Students complete 13 hours of workshops."

Assessments

Assessment elementComments% ILO*
Individual presentation(equiv to 750 words)20 01, 02, 03
one 1-hour online multiple choice question examination30 01, 02, 03, 04, 05
one 2,000 word reflective essay50 01, 02, 03, 04

Bendigo, 2015, Week 30-43, Day

Overview

Online enrolmentYes

Maximum enrolment sizeN/A

Enrolment information

Subject Instance Co-ordinatorKatherine Emond

Class requirements

Lecture
One 2.0 hours lecture per study period on weekdays during the day and delivered via face-to-face.
"Students complete one 2 hour lecture face-to-face."

Lecture
One 1.0 hours lecture per study period on any day including weekend and delivered via online.
"Students complete 11 hours of on-line lectures."

Problem Based Learning
One 1.0 hours problem based learning per study period on any day including weekend and delivered via online.
"Students complete 4 hours of online activities over the course of the semester."

WorkShop
One 1.0 hours workshop per study period on weekdays during the day and delivered via face-to-face.
"Students complete 13 hours of workshops."

Assessments

Assessment elementComments% ILO*
Individual presentation(equiv to 750 words)20 01, 02, 03
one 1-hour online multiple choice question examination30 01, 02, 03, 04, 05
one 2,000 word reflective essay50 01, 02, 03, 04

Melbourne, 2015, Semester 2, Day

Overview

Online enrolmentYes

Maximum enrolment sizeN/A

Enrolment information

Subject Instance Co-ordinatorLiz Pascoe

Class requirements

WorkShop
One 1.0 hours workshop per study period on weekdays during the day and delivered via face-to-face.
"Students complete 13 hours of workshops."

Problem Based Learning
One 1.0 hours problem based learning per study period on any day including weekend and delivered via online.
"Students complete 4 hours of online activities over the course of the semester."

Lecture
One 1.0 hours lecture per study period on any day including weekend and delivered via online.
"Students complete 11 hours of on-line lectures."

Lecture
One 2.0 hours lecture per study period on weekdays during the day and delivered via face-to-face.
"Students complete one 2 hour lecture face-to-face."

Assessments

Assessment elementComments% ILO*
Individual presentation(equiv to 750 words)20 01, 02, 03
one 1-hour online multiple choice question examination30 01, 02, 03, 04, 05
one 2,000 word reflective essay50 01, 02, 03, 04

Mildura, 2015, Week 30-43, Day

Overview

Online enrolmentYes

Maximum enrolment sizeN/A

Enrolment information

Subject Instance Co-ordinatorBev Blanch

Class requirements

WorkShop
One 1.0 hours workshop per study period on weekdays during the day and delivered via face-to-face.
"Students complete 13 hours of workshops."

Problem Based Learning
One 1.0 hours problem based learning per study period on any day including weekend and delivered via online.
"Students complete 4 hours of online activities over the course of the semester."

Lecture
One 1.0 hours lecture per study period on any day including weekend and delivered via online.
"Students complete 11 hours of on-line lectures."

Lecture
One 2.0 hours lecture per study period on weekdays during the day and delivered via face-to-face.
"Students complete one 2 hour lecture face-to-face."

Assessments

Assessment elementComments% ILO*
Individual presentation(equiv to 750 words)20 01, 02, 03
one 1-hour online multiple choice question examination30 01, 02, 03, 04, 05
one 2,000 word reflective essay50 01, 02, 03, 04

Shepparton, 2015, Week 30-43, Day

Overview

Online enrolmentYes

Maximum enrolment sizeN/A

Enrolment information

Subject Instance Co-ordinatorJennifer Bassett

Class requirements

Lecture
One 2.0 hours lecture per study period on weekdays during the day and delivered via face-to-face.
"Students complete one 2 hour lecture face-to-face."

Lecture
One 1.0 hours lecture per study period on any day including weekend and delivered via online.
"Students complete 11 hours of on-line lectures."

Problem Based Learning
One 1.0 hours problem based learning per study period on any day including weekend and delivered via online.
"Students complete 4 hours of online activities over the course of the semester."

WorkShop
One 1.0 hours workshop per study period on weekdays during the day and delivered via face-to-face.
"Students complete 13 hours of workshops."

Assessments

Assessment elementComments% ILO*
Individual presentation(equiv to 750 words)20 01, 02, 03
one 1-hour online multiple choice question examination30 01, 02, 03, 04, 05
one 2,000 word reflective essay50 01, 02, 03, 04