VETERINARY TEAM STUDIES: CLINICAL COMMUNICATION IN GENERAL PRACTICE

AGR1CGP

Not currently offered

Credit points: 15

Subject outline

This subject is designed to introduce students to human communication in a veterinary team context, together with an examination of effective communication methods, and their implications for business. Students will learn a range of appropriate personal cognitive and coping skills to help them to deal with what can be a very stressful clinical workplace. They will also practice ways in which to communicate in a caring, effective and professional manner with both clients and veterinary team colleagues.

SchoolSchool of Life Sciences

Credit points15

Subject Co-ordinatorDamian Spencer

Available to Study Abroad StudentsNo

Subject year levelYear Level 1 - UG

Exchange StudentsNo

Subject particulars

Subject rules

PrerequisitesN/A

Co-requisitesN/A

Incompatible subjectsN/A

Equivalent subjectsN/A

Special conditionsN/A

Graduate capabilities & intended learning outcomes

01. Demonstrate the use of appropriate personal cognitive and coping skills to assist one#s ability to cope with a range of work situations in a sustainable and mentally healthy manner

Activities:
Students will be provided with preparatory reading and activities as well as reflection tasks. This will be followed by an active workshop where students will discuss and demonstrate appropriate personal cognitive and coping skills in a range of simulated scenarios. Students will work closely with others and will be asked to peform role plays where they will be observed and tested on their ability to act out various case study scenarios and to then discuss appropriate cognitive and coping skills for those situations.
Related graduate capabilities and elements:
Literacies and Communication Skills (Writing,Speaking)
Inquiry and Analytical Skills (Critical Thinking,Creative Problem-solving,Inquiry/Research)
Inquiry and Analytical Skills (Critical Thinking,Creative Problem-solving,Inquiry/Research)
Personal and Professional Skills (Teamwork including leadership and working in groups,Ethical behaviour)
Personal and Professional Skills (Teamwork including leadership and working in groups,Ethical behaviour)
Discipline -Specific Knowledge and Skills (Discipline-Specific Knowledge and Skills)

02. Apply an understanding of the importance of the human animal bond when communicating with clients regarding their animals

Activities:
Preparatory reading and reflection activities followed by active workshops where students will apply their appreciation and understanding of the human animal bond (HAB), specifically, what it is, and why an understanding and consideration of it is essential in communicating effectively with clients. Students will be required to produce educational materials on a range of communication materials (written and multimedia) for clients on a range of routine and challenging scenarios.
Related graduate capabilities and elements:
Literacies and Communication Skills (Writing,Speaking)
Literacies and Communication Skills (Writing,Speaking)
Inquiry and Analytical Skills (Critical Thinking,Creative Problem-solving,Inquiry/Research)
Personal and Professional Skills (Teamwork including leadership and working in groups,Ethical behaviour)
Discipline -Specific Knowledge and Skills (Discipline-Specific Knowledge and Skills)

03. Demonstrate the ability to communicate in a psychologically healthy, caring and effective manner with clients in a range of routine and challenging veterinary nursing practice contexts

Activities:
Preparatory reading and reflection activities followed by active workshops where students will need to apply and demonstrate their understanding of communication clearly and caringly to clients in a range of scenarios. Students will need to communicate clearly in a range of forms including oral, written communication and the effective engagement with current information technologies, equipment and software. Students will be required to produce educational materials on a range of communication materials (written and multimedia) for clients on a range of routine and challenging scenarios.
Related graduate capabilities and elements:
Literacies and Communication Skills (Writing,Speaking)
Literacies and Communication Skills (Writing,Speaking)
Personal and Professional Skills (Teamwork including leadership and working in groups,Ethical behaviour)
Discipline -Specific Knowledge and Skills (Discipline-Specific Knowledge and Skills)

04. Utilise a range of modalities relevant to modern veterinary nursing practice to communicate clearly and professionally

Activities:
Preparatory reading and activities followed by active workshops where students will explore a range of modern modalities. Students will need to produce an assignment on effective record keeping and rounds. They will need to prepare written examples of good clinical nursing records for given cases and students will be required to produce educational materials on a range of communication materials (written and multimedia) for clients on a range of routine and challenging scenarios.
Related graduate capabilities and elements:
Literacies and Communication Skills (Writing,Speaking)
Literacies and Communication Skills (Writing,Speaking)
Personal and Professional Skills (Teamwork including leadership and working in groups,Ethical behaviour)
Discipline -Specific Knowledge and Skills (Discipline-Specific Knowledge and Skills)

05. Communicate effectively with colleagues in a veterinary nursing context both at a collaborative and managerial level

Activities:
Preparatory reading and activities followed by active learning workshops where students will further develop their communication skills in terms of managing oneself, others and a business from a psychologically healthy, reflective and effective perspective and, conflict resolution. Students will need to complete a portfolio demonstrating effective record keeping and rounds and they will also need to prepare written examples of good clinical nursing records for given cases.
Related graduate capabilities and elements:
Literacies and Communication Skills (Writing,Speaking)
Literacies and Communication Skills (Writing,Speaking)
Personal and Professional Skills (Teamwork including leadership and working in groups,Ethical behaviour)
Personal and Professional Skills (Teamwork including leadership and working in groups,Ethical behaviour)
Discipline -Specific Knowledge and Skills (Discipline-Specific Knowledge and Skills)

06. Apply sound communication methods to educate others in a veterinary nursing practice context

Activities:
Preparatory reading and activities followed by active learning workshops where students will learn how to educate others, how to communicate clearly with others to help educate them including children, clients, colleagues and the general public. Students, working in groups, must develop a range of mixed media educational materials for new veterinary nursing students on practice protocols, and present these to the class. Students are to also reflect critically on the materials they have designed and their presentation.
Related graduate capabilities and elements:
Literacies and Communication Skills (Writing,Speaking)
Inquiry and Analytical Skills (Critical Thinking,Creative Problem-solving,Inquiry/Research)
Inquiry and Analytical Skills (Critical Thinking,Creative Problem-solving,Inquiry/Research)
Personal and Professional Skills (Teamwork including leadership and working in groups,Ethical behaviour)
Discipline -Specific Knowledge and Skills (Discipline-Specific Knowledge and Skills)

Subject options

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Subject not currently offered - Subject options not available.