ths2aom accommodation operations
ACCOMMODATION OPERATIONS MANAGEMENT
THS2AOM
2014
Credit points: 15
Subject outline
This subject builds on the professional skills required for the hospitality industry that were introduced in THS1FBS. It provides students with an introduction to the skills, knowledge and techniques required to manage and maintain an accommodation department in all types and sizes of hospitality operations, both public and private. Students will gain an understanding of front office and accommodation reservation systems including an introduction to a computerised reservation system. Additionally there is a strong emphasis on acquiring practical operational skills provided by the requirement to undertake work placement at a commercial property.
FacultyFaculty of Business, Economics and Law
Credit points15
Subject Co-ordinatorPaul Strickland
Available to Study Abroad StudentsYes
Subject year levelYear Level 1 - UG
Exchange StudentsYes
Subject particulars
Subject rules
PrerequisitesN/A
Co-requisitesN/A
Incompatible subjects THS1IAM
Equivalent subjectsN/A
Special conditions This subject is only available to those students enrolled in BBus (Tourism and Hospitality). All students are required to buy/provide and wear the following to all practical classes: Black shoes and socks/tights, Black trousers/skirt, , La Trobe University name badge, White polo shirt (no insignia). Students must complete 3 x 8 hour shifts in housekeeping via a work placement program.
Learning resources
Readings
| Resource Type | Title | Resource Requirement | Author and Year | Publisher |
|---|---|---|---|---|
| Readings | Hotel front office reservation systems | Preliminary | Houghton, M. and Strickland, P. | BUNDOORA , VIC: LA TROBE UNIVERSITY |
Subject options
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Melbourne, 2014, Semester 2, Day
Overview
Online enrolmentYes
Maximum enrolment sizeN/A
Enrolment information
Subject Instance Co-ordinatorPaul Strickland
Class requirements
Laboratory ClassWeek: 31 - 32
Two 2.0 hours laboratory class per week on weekdays during the day from week 31 to week 32 and delivered via face-to-face.
LectureWeek: 31 - 43
One 2.0 hours lecture per week on weekdays during the day from week 31 to week 43 and delivered via face-to-face.
Assessments
| Assessment element | Comments | % |
|---|---|---|
| one 1-hour software application test | Students must use the OPERA industry program to complete this test. | 15 |
| one 2-hour examination | Students must achieve an overall total of 50% to pass the subject | 50 |
| one 3,000-word group assignment | groups of three students, 1,000-words per student | 20 |
| one placement participation journal and report | Hurdle requirement: students must complete work placement in housekeeping | 15 |