THE SERVICE USER PERSPECTIVE IN HEALTH CARE

PHE5SUP

2014

Credit points: 15

Subject outline

In this subject, students focus on the development and implementation of client-centred services for people with disability or chronic illness. Students are given the opportunity to explore disability and chronic illnes from the perspective of the person with the disability or chronic illness and how this perspective can be reflected in effective support services. Content is organised into three modules: (i) client related psychological and social dimensions of disability and chronic illness, and their relationship to effective service provision, (ii) self-management models of service delivery: theoretical approaches, strategies and interventions which factilitate involvement of the person in the management of their own condition, and (iii) the service user as a consumer: models and strategies regarding service user participation in health service planning and delivery. This subject is available only in distance education mode.

FacultyFaculty of Health Sciences

Credit points15

Subject Co-ordinatorSophie Hill

Available to Study Abroad StudentsYes

Subject year levelYear Level 5 - Masters

Exchange StudentsYes

Subject particulars

Subject rules

PrerequisitesN/A

Co-requisitesN/A

Incompatible subjectsN/A

Equivalent subjectsN/A

Special conditions Offered subject to sufficient enrolment.

Readings

Resource TypeTitleResource RequirementAuthor and YearPublisher
ReadingsThe chronic disease self-management course: leader's manualRecommendedLorig, K, Gonzales, V and Laurnet, D 1997STANFORD UNIVERSITY PRESS, PAO ALTO
ReadingsThe psychological and social impact of disabilityRecommendedMarinelli, R and Dell Orto, A (eds) 1999SPRINGER, NEW YORK

Subject options

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Start date between: and    Key dates

Distance Education, 2014, Week 31-35, Distance Education

Overview

Online enrolmentYes

Maximum enrolment sizeN/A

Enrolment information

Subject Instance Co-ordinatorSophie Hill

Class requirements

WorkShop
Two 1.0 days workshop per study period and delivered via blended.
"Distance Education with optional workshops on two days."

Assessments

Assessment elementComments%
one 2,500-word essay50
submission of notebook containing responses to directed activities (equivalent to 2,000 words)50