Your rights

As a La Trobe student, you have certain rights. These include the right to:

• study in relevant, high-quality courses, with ready access to information about your course
• experience a positive, cooperative, participative and safe teaching and learning environment
• have your progress assessed using fair and open procedures
• be free from discrimination and harassment
• access relevant support services
• make complaints.

Read the Student Charter for more details about your rights.

Academic rights

Assessment reviews and remarks

If you have questions or concerns about a mark, you can ask for your assessment to be reviewed. After the initial review, you may also be able to request a formal remark if you believe your work wasn't marked according to the published rubric.

Appeals

You may have the right to appeal to the University Appeals Committee for certain decisions about academic progress, academic misconduct or general misconduct. If a decision can be appealed, we’ll let you know about your options and how to lodge an appeal.

Advocacy

The Student Advocacy service is a free, independent and confidential service available to all La Trobe students. They will listen, help to work out problems with you and support you through university processes.

If you're seeking a review or remark, or appealing a decision, you have the right to get help from a Student Advocate.

They can help you understand your situation, your options and University processes, including reviews, appeals and complaints.

Other rights

Complaints

You have the right to make a complaint about issues that affect your study or experience at La Trobe.

International students

If you have a student visa, you have specific rights to a quality education and tuition protection under Australia's Education Services for Overseas Students (ESOS) Framework.

You can access a range of services and support specifically for international students.

Health, safety and security

You have the right to study in a safe and healthy environment. We have emergency plans and security measures in place to help keep you safe.

If you experience or witness concerning, threatening, inappropriate or uncomfortable behaviour, contact Safer Community for free and confidential support.

For support with your general health and wellbeing, explore our wellbeing services.

Insurance

We provide some insurance for students, such as for industry experience or studying overseas. You may need to take out additional insurance for your belongings and medical bills.

Privacy

We collect certain personal information about you and protect this in accordance with privacy laws. You have the right to access your personal information, subject to any legal exceptions, and you can submit a complaint to our privacy officer if you believe your privacy has been breached.