Departmental Seminars

The seminar program of the Department of Management and Marketing provides a forum for the communication of innovation and developments in management, sport, tourism and HR research. Our department welcomes and encourages academics, students and professional practitioners to attend the seminar.

Seminars are held on Thursdays from 11:00 a.m. to 12:00 noon.

For further information, or if you wish to present a paper in our Seminar Program, please contact the Seminar Coordinator, Dr Jasvir Kaur Nachatar Singh:

T: 03 9479 2299

Seminar Program – 2021

22 April Ash Thompson Being social means living with abuse: Media framing of online abuse in sport Arguably, social media are an integral part of modern sports, uniquely changing the relationship between the fan, sports organisations, and athletes. This presentation will illustrate the forms of (online) abuse and behaviours related to virtual maltreatment evident within Australasian media coverage and explore the media portrayal of victims and perpetrators of this abuse. Register
13 May Paul Strickland New Cyber Laws: A plausible discussion regarding the potential implications for foreign tourists in the Socialist Republic of Vietnam. Vietnam passed sweeping cyber laws in January 2019 under the guise of national security. Consequently, foreign companies who refuse to open a head office, give access to all online data or store data in Vietnam can be banned including Google, TripAdvisor & Facebook. How will this impact foreign tourists travelling to Vietnam?Register
20 May Jennifer Spoor &
Wes Moons (UCLA)
Affective Forecasts for Certain Options, but Not Risky Options, Explain Framing Effects Prior research demonstrates that when faced with a decision involving risk, how the options are framed affects the ultimate decision: people tend to be conservative and risk averse when the options emphasise potential gains, but they tend to embrace risk when the options emphasise potential losses. This preference reversal in framing problems is often explained in terms of the loss aversion principle within prospect theory. In the present research, we propose that affective forecasting (i.e., predictions of ‘how would I feel after making this choice?’) offers a novel explanation for preference reversals. Using variations of the ‘unusual disease problem’, we demonstrate that participants’ predictions for how they will feel after choosing either the risky or certain option account for framing effects. Moreover, participants’ affective forecasts related to choosing the certain option, but not the risky option, mediate framing effects on decisions. The results have implications for improving decision-making in careers, management, and public health. Register
27 May Geoff Dickson The use of a single spokesperson or dual spokespersons for crisis communications This study aims to increase our understanding of the ‘speak with one voice’ (SWOV) tenet of crisis communications. Whilst there is a considerable literature on “what to say” and “how to say it” during a crisis, the question of who and how many (i.e. chair, CEO or both Chair and CEO), should deliver crisis messages is routinely overlooked. This study provides a critical examination of two distinct crisis communication approaches - a single spokesperson (i.e., CEO) or dual spokespersons (i.e. CEO and Chair). The Australian Rugby League Commission/National Rugby League (ARLC/NRL) and Australian Football League (AFL) deployed two distinct spokesperson strategies at press conferences during the COVID-19 crisis. The NRL messaging was led by both Chair and CEO, whereas the AFL messaging was the exclusive responsibility of the CEO. The study concludes that that irrespective of the approach taken (i.e., CEO only, or Chair-CEO) organisations should invoke the SWOV notion of ensuring a clearly articulated single message. Inconsistency can promote stakeholder uncertainty, reflect conflict and perhaps even incompetence. However, within this maxim, there is certainly scope for organisations to choose how many people should be involved in delivering this single message. Register
3 June Anjum Amin Chaudhry TBA TBA Register
10 June Junsong Bian Environmental Subsidies with Green Technology and Consumer Concern  Register
17 June Phuc Nguyen Getting Disadvantaged Jobseekers into Work: An Analysis from a Supply Chain Management Perspective Australia has undergone four waves of NPM-inspired welfare-to-work reforms since the 1990s. Despite multiple iterations, the system still struggles to deliver results for jobseekers with complex needs. This study therefore aims to untangle ‘what works’ at the frontline for best performing sites in assisting the hardest-to-help jobseekers under the current program jobactive. The analysis is informed by service supply chain management (SSCM) theory, using data collected between 2016-2018 via mixed methods: qualitative semi-structured interviews and ethnographic observations with managers and client-facing staff. Register
24 June Alex Donaldson &
Greg Dingle
Concept mapping as a research method in sport management: The case of climate risks for sport in Australia This presentation focuses on the benefits of Concept Mapping (CM) as a research tool for identifying management issues in industry, and potential points for intervention in relation to atmospheric climate risks in the Australian sport sector. Our analysis illustrates the unique advantages of CM as a research method, and its capacity to contribute to opportunities for impactful research. Register
1 July Elspeth Frew The future of Chinese outbound tourism: An Australian perspective This presentation examines the future of Chinese outbound tourism from an Australian perspective. The presentation explores Chinese tourist desires, the needs and travel experiences of Chinese tourists, meeting demand, economic factors, the impact of the COVID-19 pandemic on future outbound tourism to Australia and the trade and diplomatic situation between China and Australia. The COVID-19 pandemic has impacted global tourism dramatically and the presentation considers the impact on Chinese tourism to Australia which has experienced travel bans and restrictions resulting in less travel and subsequently, less expenditure. The recent Chinese/Australian trade dispute is discussed in regards to Chinese bans on Australian coal, barley and wine and the resultant sensitive issues in China-Australia diplomatic relations, combined with the present COVID-19 situation, and the potential influence on the future of outbound travel from China to Australia. Register
8 July Bill Keeton South China Sea  Register
22 July Kirsty Forsdike “I get no statistics, I get no CCTV, I am literally basing whatever I can do on … relationships” Challenges and opportunities in working towards safety for women and girls on public transport This presentation reports on the findings from qualitative interviews with 19 direct and non-direct deliverers of public transport across 7 organisations. The interviews sought to explore participants’ understandings and perceptions of women’s safety accessing and using public transport and what initiatives their agency had designed and implemented. The challenges and opportunities they perceived there to be in such development and implementation were also explored, as well as with regards to the monitoring and evaluating of safety initiatives. Interviews were transcribed and thematically analysed using Normalisation Process Theory (NPT) as a theoretical framework. This data was then used to develop a training program toolkit for public transport providers, delivered to the Victorian Government.Register
29 July Angela McCabe TBA  Register
5 August Suzanne Young,
Swati Nagpal
Analysis of COVID-19 and employment concerns using social media: A multi-country perspective.
A CDAC and PRME Champions Group Project.
CDAC is working with four other PRME Champion business schools on a research project that uses AI techniques to explore the scale and implications of the pandemic’s impact on employment across sectors, countries and a range of other variables.Register
12 August Kirsty Forsdike Meta-synthesis of Women’s Experiences of Gender-based Violence in Sport This presentation reports on the findings of a Qualitative Meta-Synthesis of studies exploring women’s experiences of gender-based violence in sport. Register
19 August Kiera Staley TBA  Register
26 August Tim Clune Perceptions and reality – Understanding drivers of rural business failure  Register
2 September Pam Kappelides TBC  Register
9 September Alex Maritz Is an ARC Grant (application) worth the time and effort? The value and impact of an ARC Grant may often be regarded as beauty in the eye of the beholder. This research seminar discusses the pros and cons of ARC grant (applications). We ask the how, what, when, who and why?Register
16 September Alice Li TBA  Register
23 September Leila Afshari Threat or opportunity: Accelerated job demands during the COVID19  Register
30 September Geraldine Kennett Design Thinking approach to COIL  Register
7 October Sean Asian Reframing supply chain finance in an era of platform economy This paper investigates the moderating role of a host government that promotes a multi-sided platform (MSP) as an alternative supply chain finance (SCF) solution. Results reveal that, while the regulated MSP outperforms a deregulated scenario, the profit-seeking behavior of the host government may intensify the power struggle between the local SC and small investors, and restrict the platform’s overall performance. To successfully practice smart protectionism, policy makers are urged to reframe existing SCF schemes by leveraging their moderating influence and prioritizing social welfare over their short-term economic goals.Register
14 October Nicola McNeil Surviving and thriving in a high-performance work system  Register
21 October Seyed Mohammad Khaksar Service Innovation and Supply Chain Resilience in the Aged Care Sector  Register
28 October Vanessa Ratten Artisan entrepreneurship Due to the covid-19 pandemic, there has been an increase in interest on handicrafts. This type of entrepreneurship is referred to as artisan entrepreneurship due to the way it integrates cultural and heritage factors. This presentation will discuss the development of different types of artisan businesses. Register
4 November Jasvir Nachatar Singh &
Humayra Chowdhury
International and domestic students’ engagement and interactions in/outside classroom  Register
11 November Nicole El Haber Organisational Culture and ethical decision-making The role of organisational culture on the ethical decision-making of female and male managers Register
18 November Stephane Bignoux Do inter-firm relationships need a therapist?  Register
25 November Quan Nguyen &
Gillian Sullivan Mort
Conceptualising organisational- level and microfoundational capabilities: an integrated view of born-globals’ internationalisation  Register