Overdue, lost or damaged items

If you return items late or damaged, you may incur a penalty. Items returned outside of library service hours will be returned from your library record when library services resume.

Lost, damaged or overdue items

If you lose or damage an item or your loaned item is not returned after a reasonable time (see table below) you will be charged a replacement fee of $75 plus a $20 processing fee. The $20 lost item processing fee remains payable once the item is returned. Items will not attract a refund if replacement costs are paid and the item is returned more than 12 months overdue and/or the library has purchased a replacement copy.

Loan periodDays overdue to lost status
3 hour loan 3 days after due date
3 day loan, 7 day loan 7 days after due date
28, 60 & 90 day loans 14 days after due date

How to pay

Payments can be made in person at the Albury, Bendigo and Melbourne campus libraries or over the phone by card (+61 3) 9479 2922. Cash or cheque payments are not accepted.

Unpaid penalties

Once an item is overdue, you will not be able to borrow.

When an item is declared lost and an invoice is sent to your La Trobe email account a $95 fee will be added to your library record, a block will also be added to your student record. You will not be able to obtain your academic transcript, re-enrol, change subjects or graduate until payment has been made in full.

If payment is not made within 6 months, the library debt will be referred to the University Finance Branch for further action, this may result in additional charges being added to your debt.

Your borrowing responsibilities

  • You must have your current student/staff card, CAVAL card or external borrower library card in order to borrow items at any of the campus libraries.
  • To ensure fair access to resources, if you don't return or renew your items by the due date penalties may apply.
  • You are responsible for all items borrowed and cannot transfer the borrowed item/s to another person.
  • You should regularly check your La Trobe University email account for library email notifications.

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