Interlibrary Loan and Document Delivery Service

Document Delivery Service during COVID-19

  • Digital items: available to all staff and students
  • Physical items from Bundoora Campus: available to Staff and Graduate Researchers only
  • Physical items from all other locations: unavailable

Create a request

The type of items you can request through document delivery

On campus

If you are a staff member or student working or studying on campus, you are able to request the following items through Document Delivery:

  • books, conference proceedings from the CARM Centre and other libraries
  • microform, audiovisual items, patents and standards from other libraries
  • copies of book chapters from other libraries
  • copies of journal articles from other libraries
  • copies or loans of theses from other libraries
  • copies of reports and conference papers from other libraries.

Off campus

Register for Remote Delivery with the Document Delivery Service, for Off Campus Services, before requesting the following items:

  • books, conference proceedings, audiovisual items, patents and standards from the CARM Centre, La Trobe University and other libraries
  • copies of book chapters from La Trobe University and other libraries
  • copies of journal articles from La Trobe University and other libraries
  • copies or loans of theses from other libraries
  • copies of reports and conference papers from La Trobe University and other libraries.

Those eligible for Remote Delivery should include a note within the Document Delivery request form in the 'Comment' field (directly above the Copyright Declaration). The note in the Comment field should identify that Remote Delivery is required.

Offshore

Register with the Document Delivery Service, if you are a first time user, before requesting copies of the following items:

  • book chapters from La Trobe University and other libraries
  • journal articles from La Trobe University and other libraries
  • theses from other libraries
  • reports and conference papers from La Trobe University and other libraries.

Those eligible for Remote Delivery should include a note within the Document Delivery request form in the 'Comment' field (directly above the Copyright Declaration). The note in the Comment field should identify that Remote Delivery is required.

How to use the service

Create the request

Create a request

Receiving the item

  • If you have requested a copy, being an item that needs to be scanned, you will receive an email with the required attachment.
  • If you have requested a loan, being a physical item, you will receive an email informing you that the item is ready and where you can collect it. When you receive the item, there will be a cover slip with details of how to return or renew the item. If you do not return the item in person at any of the library campuses, you will be responsible for the cost of postage back to the library.

Copyright

A request for a copy must be made in accordance with the Australian Copyright Act. Under the Act libraries are authorised to supply a photocopy or other reproduction as long as the copy is not used for any purpose other than private study, scholarship or research and that the amount that is copied is in accordance with copying limits laid down by the Act.

These limits are as follows:

  • Periodical articles - one article per issue of a periodical, two or more articles per issue if those articles are on exactly the same subject.
  • Other published works - 10% or one chapter, if the work is longer than 10 pages

The library reserves the right to refuse to accept a request for a copy if it believes that fulfilling the request would involve violation of the copyright law.

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