Library jargon - what do these words mean?

Assessment guide
Guides developed by faculty librarians to help you use the Library and find resources for your studies.
AV items in the Library. Includes a large variety of formats such as DVDs, videos, CDs, music scores, microforms, computer software, models and kits.
A list of books, journals or online resources used or cited in a thesis, essay or assignment.
Call number
The Library classification number found on every item in the Library (e.g. on the spine of a book). You use call numbers to find items on the Library shelves.
The Library Catalogue is a register of all items available through the Library. You can search it by various means (author, title, keyword etc.) to find the item you need.
A reciprocal borrowing program where you can borrow from other libraries that are part of the CAVAL scheme.
A reference to a source embedded in the body of a thesis/essay, included in your bibliography.
A form of intellectual property that ensures the creator of a work is given appropriate credit.
Document delivery
A service that obtains copies or loans of items, that La Trobe Library does not have, from other libraries. 
Electronic reserve
High demand resources required by students during the year. The Library ensures certain items are available in electronic format so they can be accessed online. These can include copies of journal articles or book chapters.
Electronic resource
Resources you can access online. They are available 24/7 and include journals, newspapers, books, videos and images.
A program used to manage your bibliographies and references when writing an essay or assignment.
Expert Help Guides
Guides developed by faculty librarians to help you use the Library and find resources.
Text placed at the bottom of the page in a thesis/essay. You usually use a superscripted number after the text to link to the footnote. These are often used as an alternative to a long explanatory note.
Full text
This means the entire text of a journal article or book is available. It usually relates to online items.
High demand (3 hour loan)
A collection of items that lecturers have indicated will be in high demand over the year. These items have borrowing period restrictions to ensure they are available to all students. 
When you request a hold on an item (see Request a hold), the Library will put the item on your campus library holdshelf, where you can collect it.
Words or phrases you use when searching a database, Library Catalogue or the web to find specific content.
My Account
You can login to My Account to check your Library record. You can view and renew your loans, check your holds and any overdue items with fines. You can also check your borrowing history.
The university's scanning, print and copy charging system.
Off campus
La Trobe University students studying away from campus.
Off shore
La Trobe University students studying outside of Australia.
Permalink is short for 'permanent link' and provides an easy way to bookmark, or link directly to, a web page. You can quickly and easily copy the web address by right-clicking Permalink, then selecting either Copy shortcut (IE users) or Copy link location (Firefox or Mozilla users).
Reference list
A list of books, journals or online resources cited when writing a thesis, essay or assignment.  
Request a hold
If an item is currently unavailable or is located at another campus library, you can request that item via the Request a Hold button in the Catalogue. The item will then be put on your campus library holdshelf for you to collect.
The Transact system has been replaced by "MyPrint" (see above).
A way for you to connect your laptop to the university network to access online resources and print.