Get in touch

Exchange program & direct Study Abroad program queries.

Contact our team with any questions you might have.

Study Abroad program (through Agent) queries

Contact our team with any questions you might have.

Email us

Post-arrival drop-in centre (both Exchange & Study Abroad Students)

Regardless if you are an exchange or study abroad student and you want to come and speak to us for any issues or concerns, feel free to drop by our drop-in centres after you have arrived - no appointments necessary!

Drop-in Centre for Melbourne (Bundoora) Campus

Upon arrival, you can also drop in at the Global Lounge, located in the Upper East side of the Agora at the Melbourne Campus and speak to one of our advisors on duty for general enquiries. The office is open from 11am – 3pm from Monday to Thursday.

Drop-in Centre for Bendigo Campus

Students at Bendigo campus can meet with the Exchange Coordinator (Education building Rm 2.13) between the hours of 10:00-1:00 and 2:00-3:00pm, or email us to make an appointment.

Accommodation queries

We recommend students to apply for on-campus accommodation although off-campus residential options are also available.

For pre-departure & arrival queries

Any questions in relation to your pre-departure arrangements, briefings, concerns, check-in and orientation can be directed to our very helpful International Student Services.

Visa queries

For the most accurate and up-to-date information, please refer to the Immigration and Border Protection website. You can get in touch with them for any questions and follow-ups concerning your visa application. You may also want to visit them at one of their overseas offices for more urgent enquiries.