Agent information

• Use the information received to submit your invoices for payment. No changes are required to existing invoice formats.
• All invoices need to be in PDF format.
• Where applicable, please send one invoice for a complete list of students (instead of separate invoices for each student), as this causes delays with the review, approval and payment of invoices.
• If the invoice is a tax invoice, it must contain the words 'tax invoice', include the ABN of the Agent (or equivalent) and show the amount of GST payable (where applicable) as a separate amount.
• All invoices paid to Indian bank accounts need to include the entity’s GSTIN, PAN and IFSC numbers, for compliance purposes.

On receipt of the invoice, La Trobe will process payment where a valid claim is confirmed. Our team of dedicated experts is available to assist and resolve any potential issues quickly.

Your invoice should include all students for the relevant intake. At minimum, your invoice needs to be on your company letterhead and should include:

• student name
• student ID number (this is different to the application ID)
• course and start date
• tuition fee
• commission percentage rate
• commission fee
• complete current banking details. This needs to be the same account that was originally registered with our Vendors team. If you need to update your bank account details, please contact Vendors@latrobe.edu.au to avoid a delay in processing invoices.

Please note commission is payable on first-year tuition fees only.

Questions relating to La Trobe University commission claims can be sent to agentcommission@latrobe.edu.au.

If you are a Navitas agent and have assisted a student to commence with La Trobe University through La Trobe College Australia, please contact Navitas directly - commissions.updaustralia@navitas.com.

Get personalised support from in-country La Trobe staff. If you have any enquiries related to recruitment, applications, exchange or study abroad, please contact your regional manager.

Keep your details up-to-date on our Find an agent page. If you wish to change any information about your office network or staff details, please contact your regional manager and copy in GlobalComms@latrobe.edu.au

All students must meet the Genuine Student (GS) requirement [PDF 109.7 KB] when applying to study in Australia.

They may also need to complete a GS assessment form [PDF 310.7 KB]

If your student applied directly or through another agent and now wish to nominate you as an agent, an agent nomination form must be completed.

Relevant admission forms, are available via StudyLink resource library.