Student support

We are committed to providing a supportive and enriching experience to help you succeed.

On top of our dedicated academic staff, our professional and support staff provide a range of services.

Ask La Trobe

Our Ask La Trobe Hub is a one-stop-shop for all of your study needs. From the time of enrolment to your graduation, this team can assist you with everything you need to know throughout your student journey at La Trobe.

Health and Wellbeing

We have a dedicated Student Wellbeing Adviser that gives you a single point of contact for free and confidential support, information and referral. You can read more about all the services on the Health and Wellbeing website. We offer:

  • counselling and mental health assistance
  • studying with a disability
  • LGBTIQ+ support
  • refugee support
  • faith and spirituality
  • care leavers.

Student Success team

We are committed to providing enriched and supportive student experiences and we have a dedicated Student Success team in Shepparton to support you.

Student Learning

Our Student Learning team provide a comprehensive suite of academic and learning support programs on campus. This team coordinates the Learning Hub services and our Shepparton Peer Learning Adviser (PLAs) program. The PLAs are high performing students who can assist with planning and writing assignments, referencing, presenting to others and time management.

Careers, transition and employability support

Our Careers and Support Coordinator team is dedicated to your student experience. They coordinate a suite of programs, activities, workshops and leadership opportunities to ensure you get the most out of your university experience.

Indigenous student support

Our Indigenous Academic Enrichment Officer supports you with course applications, enrolments, advocacy and accessing tutors and mentors. The team works closely with local Aboriginal and Torres Strait Islander school students to help plan their pathway to further study. For more information, see the Indigenous Strategy and Education website.

International student support

We have a dedicated staff member on campus to assist you with your study experience while in Australia. Our International Student Services Coordinator provides one-on-one support and guidance. Read more about studying at La Trobe as an international student on the International students website.

IT services and software

As a La Trobe student, you will have access to the latest in educational technology while studying. As well as fast internet access available all over the campus, you will have free access to many helpful programs including Office 365 for email, software and cloud storage. We have a One Button Studio in Shepparton for user friendly video production and Mac and PC computer labs on campus. Our Shepparton ICT Support Officer can help you with IT requirements. Read more about Student IT support.

Meet our students

Photo of Akuot Wandit

I was born in South Sudan and came to Australia in 2006 from a refugee camp in Kenya where I lived from 1998. We came to Australia from a war-torn country for a better life and safe environment where our lives will not be restricted by war and violence. I really enjoy multiculturalism in Shepparton and the opportunities that are available to people. It is a supportive environment. Shepparton Campus is awesome – lecturers, as well as other staff such as counsellors, are easily accessible to talk to. I like studying in a small campus – it is easy to get around and is a friendly environment and not too overwhelming.

Akuot Wandit
Bachelor of Nursing,
Shepparton Campus
Photo of Nadia Mori

On a smaller campus, you don’t feel like a number, you know a lot of faces and make good friendships. Classroom environments are pretty relaxed and class sizes are not that big so you feel comfortable to discuss things in class with your peers. We have great support like the Peer Learning Advisors, and our lecturers are easy to reach and are always happy to help before and after classes. Also, being a student ambassador builds a sense of community on campus and I enjoy being a part of that.