Training, resources and LGBTI ageing information

LGBTI inclusive practice

The Rainbow Tick Guide to LGBTI-Inclusive Practice [PDF 1.3MB]

The LGBTI Inclusive Practice standards, which also provide the framework for Rainbow Tick accreditation, consist of six standards which services can utilise to demonstrate LGBTI inclusive practice and service delivery.

The six standards

Services are assessed against six standards:

  1. Organisational capability
  2. Workforce development
  3. Consumer participation
  4. A welcoming and accessible organisation
  5. Disclosure and documentation
  6. Culturally safe and acceptable services

LGBTI - inclusive practice audit tool [PDF 148KB]

Service can utilise the LGBTI Inclusive Audit Tool to determine existing LGBTI inclusive practice and to identify gaps. This tool can assist services to develop a comprehensive plan for LGBTI inclusive service development and delivery. This can also guide aged care service for Diversity Planning and Practice (VIC) and also to work towards good practice and compliance with the forthcoming Aged Care Quality Standards and LGBTI Action Plan (Aged Care Diversity Framework).

Inclusive Language Guide [PDF 380KB]

These comprehensive health information sheets developed by the National LGBTI Health Alliance outlines the importance of inclusive language that demonstrates respect for how people describe their own genders, bodies and relationships.

Beyond a rainbow sticker. A report the 2012-2013 program [PDF 864KB]

The report from the second How2 program. This highly effective and successful program builds the capacity of services and organisations to become LGBTI inclusive. See for information on the program.

National LGBTI Ageing and Aged Care Strategy [PDF 4MB]

The National LGBTI Ageing and Aged Care Strategy 2012-17 was developed by the Australian Government to inform the way the Australian Government supports the aged care sector to deliver care that is sensitive to and inclusive of the needs of LGBTI people, their families and carers.

LGBTI-inclusive risk management: providing cultural safety [PDF 1.1MB]

The LGBTI inclusive risk management guide can assist services to understand risk and provide LGBTI culturally safe services.

LGBTI-inclusive actions for aged care services [PDF 289KB]

After our 2018 Planning for Action forum, Val’s LGBTI Ageing & Aged Care compiled this document which provides 6 clear, achievable actions to help your service become LGBTI aware and inclusive.


Many LGBTI older people throughout Australia have lived through a history of extraordinary discrimination, stigma and violence. These experiences have adversely impacted their health, wellbeing, visibility and access to health and support services.  Service providers are often unaware of this history and its impacts.

The Silver Rainbow LGBTI Aged Care Awareness Training Project is managed by the National LGBTI Heath Alliance and is delivered collaboratively with project partners in every state and territory in Australia. It is funded by the Department of Health until June 2020. Val's is one of the organisation that delivers the training in Victoria.

The funded* training is available to aged care services, assessment teams, allied health services, and other stakeholders working with older people. Val's is able to come to your service to deliver the training.

Silver Rainbow training session can assist in meeting the new priorities under the National Aged Care Diversity Framework and forthcoming LGBTI Action Plan, and for CHSP providers, Diversity Planning and Practice. The 3 hour education session aims to support the development of culturally appropriate services for older LGBTI people and promote greater awareness of the range of issues facing older LGBTI people, relevant policy and legislation, to support good practice and inclusive care for LGBTI clients/residents.

The training includes a mix of interactive activities, evidence-based research and small group work. We aim to provide a safe and non-judgmental learning environment for open discussion, and build on the aged care sector’s long history of person-centred care.

Val's asks service providers to submit and Expression of Interest (EOI) providing the following details:

Name & location of Organisation:
Type of service/s provided:
Key Contact including phone & Email:
Number of session participants (minimum 15 - maximum 25):
Preferred day & time (training duration 3hrs and 15 minutes)

Please email your EOI to or telephone (03) 9479 8760 for further details.

*There is now a $10 booking fee per participant.

Silver Rainbow Logo

Research reports and articles

Darlington Statement: Joint consensus statement from the intersex community [PDF 2.86MB]

Joint statement by Australia and Aotearoa/New Zealand intersex community organisations and independent advocates at the intersex community retreat in Darlington, March 2017.

Intersex Human Rights Australia: Intersex for allies [PDF 470KB]

Resource guide on being an ally to intersex people created by Intersex Human Rights Australia. Visit for more information.

National LGBTI aging and aged care conference program

The 3rd National Conference, a celebration of LGBTI ageing and the remarkable lives of older LGBTI people. It builds on the principles of social justice and diversity that have made the first two conferences such a success. This program runs through the events and talks held throughout the day and highlights some resources for those who both were and were not able to attend.

Culturally safe services for older LGBTI people [PDF 97KB]

Article on LGBTI inclusive practice and cultural safety.

Experiences and needs of LGBT people living with dementia [PDF 363KB]

We are still gay, is one of Australia's first evidenced based studies documenting the experiences and needs of LGBT Australians living with dementia. The resource outlines the key identified issues from the research and provides suggested strategies to help meet the needs of LGBT people living with dementia.

LGBTI carers and the carers of older LGBTI people [PDF 328KB]

Val's received funding from  the Department of Social Services to work in partnership with Carers Australia to document the experiences and needs of older LGBTI carers and the carers of older LGBTI people. Interviews and a survey form the basis of a resource that includes stories from carers and a guide to LGBTI inclusive services for carers on this server. Included here are the narrative resource and the guide.

Experiences and needs of LGBT Australians living with dementia, and their partners [PDF 215KB]

This article explores the experiences of LGBT Australians living with dementia and their partners, and their interactions with biological family and service providers.

There’s No Need to Straighten Up [PDF 5MB]

This study was commissioned by beyondblue and carried out by the Australian Research Centre in Sex, Health and Society at La Trobe University, in collaboration with the Western Australian Centre for Health Promotion Research, Curtin University between 2012 -2013. It was undertaken in response to a growing body of research linking higher rates of depression, anxiety and related disorders among lesbian, gay, bisexual, transgender and intersex  (LGBTI) Australians to their experiences of homophobic and transphobic discrimination.

The needs of LGBT Australians with dementia [PDF 668KB]

Reports on the research project undertaken by Val’s with Alzheimer’s Australia in 2015.

LGBTI Ageing & Aged Care

ACAS LGBTI inclusive guide sheets [PDF 532KB]

Val's & ACAS Victoria (Aged Care Assessment Services) Victoria developed these guide sheets to provide aged care assessment practitioners and staff with succinct information about the needs and experiences of older LGBTI people accessing services.

Trans Ageing & Aged Care Project [PDF 1.3MB]

These three resources were developed as part of a research project undertaken by Val’s in partnership with FTM Shed, Transgender Victoria and The Gender Centre (NSW). The first of the three resources is titled Trans Health and Ageing: A summary, the second is titled An evidence-based guide to inclusive services and the third is titled Gender is just a part of who I am - Stories from Trans Australians: Exploring the experiences and needs of trans people for health and aged care services

Experiences and needs of LGBT people living with dementia [PDF 363KB]

We are still gay, is one of Australia's first evidenced based studies documenting the experiences and needs of LGBT Australians living with dementia. The resource outlines the key identified issues from the research and provides suggested strategies to help meet the needs of LGBT people living with dementia.

Social connection, relationships and older lesbian and gay people [PDF 376KB]

The paper presents data and information from a small-scale study study, and describes the importance of understanding social connections in the lives of older lesbians and gay men. It also highlights the need for inclusive services to ensure that social networks are supported and that health and well-being are promoted.

Exploring the experiences of GLBTI seniors in aged care services [PDF 363KB]

This 2008 report was the result of a study conducted by the Matrix Guild and Vintage Men exploring the experiences of older non-heterosexual people as recipients of aged care services and support for older people. This stage 1 report includes narratives if older LGBTI people and their experiences of aged care services.

Strategies towards the development of GLBTI friendly aged care services in Victoria [PDF 1MB]

This is the second report from the Matrix Guild Victoria and Vintage Men research project – My People. This report presents the experiences of aged care services providers regarding LGBTI- friendly aged care services in Victoria.

My Story, My People [PDF 415KB]

Stories about older gay, lesbian, bisexual and transgender people’s experiences of aged care. Extracts from the My People study.

LGBT Later in Life [PDF 286KB]

This report examines the findings from a survey of 1,050 heterosexual and 1,036 lesbian, gay and bisexual people over the age of 55 across Britain. The survey asked about experiences and expectations of getting older and examined personal support structures, family connections and living arrangements. It explored a range of issues regarding ageing, expectations and support and care needs.

Retirement accommodation and aged care issues for non-heterosexual populations [PDF 4.9MB]

This research report outlines Western Australian retirement and residential aged care service providers‘ practices and attitudes towards older GLBTI clients. This was used to help inform the development of  best practice guidelines for the industry with the aim of providing more GLBTI-inclusive services

To contact Val's you can either email us directly or call (03) 94798740