Review of the Victorian Transition Care Program
Client: Department of Health Victoria
Start year: 2014
End year: 2015
The e-Health Unit was engaged to carry out a review of the Victorian Transition Care Program (TCP) – first operational in 2006. Key findings include:
- The average TCP client now is slightly younger, more likely to live in the community and have a non-residential carer than those clients who entered TCP when it was first implemented (2006).
- Victoria has the highest average TCP occupancy rate of all states in Australia.
- The average length of stay within TCP has increased from 7.7 weeks to 9.1 weeks since implementation.
- The impact of TCP on the acute care system can be seen in the reduction in the number of days older people wait in hospital for a residential care place.
Client/carer experience surveys revealed that rural teams reported higher satisfaction ratings with the service than did metropolitan teams.
- The most common theme throughout the stories from staff and clients was appreciation of the time TCP allowed the client and family to work through issues associated with long-term care decisions.
- Discharge destinations to the community have increased slightly, and discharges to high-level residential care have decreased.
- Overall, clients and their carers were satisfied with the type of support organised on discharge from TCP.
Team members: Janette Collier, Linda Muller