Parking infringements

Parking Infringements may be issued if:

• Your vehicle was parked without a valid permit or paid parking (CellOPark or ticket machine payment)
• Your vehicle was parked in a bay other than the type shown on your permit
• Your vehicle was parked outside of a designated parking bay
• You entered your vehicle registration letters or numbers incorrectly
• You overstayed in an e-vehicle 4 hour bay / you weren't actively charging in an e-vehicle bay
• You failed to switch over the “active” vehicle registration within vPermit.

If you get a parking infringement and believe it’s unfair or incorrect, you are encouraged to request a parking infringement review.  This must be done before the payment due date otherwise you may incur late penalty fees. The application must:

• be in writing
• include the infringement number, the grounds for review (see below), and a current postal address
• include relevant documents to support the grounds for review (such as a letter from your doctor, police report or evidence of mechanical breakdown, etc)
• contain a letter of consent if you are not the registered vehicle owner or is being lodged on behalf of a third party.

The law provides five categories or grounds for a fine to be reviewed. You MUST specify at least one of these categories when requesting a review.

• Contrary to law: you believe an offence did not occur or that the infringement notice is not valid.
• Exceptional circumstances: unforeseen and exceptional circumstances outside your control. This could include a medical emergency or a vehicle breakdown.
• Mistake of identity: you believe the fine was issued to the wrong person or vehicle.
• Special circumstances: you had significantly reduced capacity to understand or control the offending behaviour due to a disorder, disease, illness, addiction, homelessness or family violence. * See next Section + When should I seek an infringement review?
• Person unaware: you did not receive the infringement notice because you changed your address around the time the fine was issued.

You can request a review in two ways:

• Online via the self-service portal: Infringement Self Service portal once you have received the infringement in the mail. IMPORTANT: You will need to create an account within the portal as it is unrelated to your LTU credentials / sign in information.
• Post:  G.P.O Box 425 Melbourne VIC 3001

NOTE: You must provide a postal address when requesting a review. It is a requirement under the Infringement Act 2006 that the review decision be mailed to a postal address.

You may contact 9058 6636 for further information about the appeal process.

An application for an internal review can be made at any time before the offence is registered with Fines Victoria.

Infringements will often be registered with Fines Victoria if there has been no response or action from the vehicle owner after a Final Reminder letter is issued. You want to avoid this as Fines Victoria enforcement action can include suspension of your driver licence or vehicle registration, or you could be prevented from renewing your driver licence.

Only one application for an internal review can be made regarding any one infringement offence per the Infringement Act 2006.

Internal reviews can take up to 90 days (or longer if we need further information from you).  If you have already submitted an internal review your infringement will be placed 'on hold' and will not incur further penalty fees. You do not need to take any other action until you receive our response.

* Special circumstances reviews

Special circumstances are defined by the Infringement Act 2006 and relate to:

• A person with a mental or intellectual disability, disorder, disease or illness, a serious addiction to drugs or alcohol which results in a person being unable to understand the offending conduct or unable to control the conduct.
• Homelessness, where the homelessness results in the person being unable to control the offending conduct.
• Family violence, where the applicants' circumstances involving family violence resulted in the applicant's inability to control the conduct constituting the offence.

You will need to provide evidence from a qualified practitioner or agency to support your application. For more information on what is required and how to apply, see: Special Circumstances.

You can pay online via the self-service portal: Infringement Self Service portal.  Have your Notice handy as you’ll need the Infringement Number and Offence Date.  You can also review the offence photos here.

A full list of payment methods can also be found on the infringement notice.

An authorised parking enforcement officer patrols the car parks daily, Monday to Friday between 8:00am and 5:00pm.

You will receive a Parking Notification on your windscreen which acts as a forewarning that an infringement may be issued based on evidence gathered.

If confirmed, parking infringements are then mailed out to the address associated with the vehicle registration. This aligns with the parking infringement system requirements in Victoria, which is highly regulated.

You can nominate another driver or request a court hearing online via the self-service portal: Infringement Self Service portal.

A Nomination Form is always included with an Infringement Notice.

However if you need a Nomination Form, click here, fill in the required details and upload to the self service portal. IMPORTANT: You must register for an account once in the portal as the sign in credentials are unrelated to your LTU credentials.

Remember to include the infringement number and your vehicle registration number in the top right-hand corner of the form.