La Trobe University > School of Allied Health, Human Services and Sport > Clinics > Feedback form

School of Allied Health, Human Services and Sport Clinic feedback form

We would love to hear your thoughts and any concerns you may have, so we can improve or continue providing a great service!

Please Note

You can remain anonymous if you would like and not complete the Name field.

Contact details
Would you like to be contacted by the Senior Coordinator, Clinical Services?
Mode of contact
Additional details
I/we attended the *
Validation

 

Confidentiality

All information provided will be treated as confidential. At La Trobe University, we respect the privacy of your personal information. We collect personal information in your application in order to handle your enquiry. In accordance with privacy laws, personal information about you contained in your enquiry will not be used for any other purpose. You may have the right to access personal information we hold about you, subject to any exceptions in relevant laws, by contacting the School of Education via email at EDUAdmin@latrobe.edu.au The La Trobe University privacy policy can be viewed at: www.latrobe.edu.au/privacy/


Please note that you will receive a response to your complaint (in writing) within 7 working days. If you remain dissatisfied with our response, you may contact the Health Complaints Commissioner (HCC).

The HCC responds to complaints about health services and the handling of health information in Victoria. Their service is free, confidential and impartial.

To lodge a complaint with the HCC:
https://hcc.vic.gov.au/make-complaint#section2417. Alternatively, phone 1300 582 113 between 9 am and 5 pm, Monday to Friday to discuss your complaint.

Students also are welcome to lodge an online complaint with LTU’s Student Complaints area https://intranet.latrobe.edu.au/learning-and-teaching/student-support-and-engagement/student-feedback-and-communications/student-complaints