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If you are close to where the alleged device is located, ensure that all mobile phones in the area are turned off
On receipt of telephoned bomb threats
- Remain calm and do not do or say anything that may encourage irrational behaviour.
- If possible refer to the bomb threat checklist (DOC 28KB).
- Keep the caller talking (do not hang up) as this may assist in tracing the call, but do not agitate the caller.
- If possible attract someone's attention and request that they notify your campus security/emergency response.
- Note as many details as possible including:
- exact wording of the threat
- background noises
- characteristics of caller's voice (gender, accent, delivery, speech defects, manner and estimate of age)
- ask for the location of the device, no matter how general
- ask for the time of detonation.
- When the call has ended, secure the phone to prevent any call being made on it.
- If not done previously notify your campus security/emergency response or your building warden. Also notify your supervisor.
- Complete the bomb threat checklist (DOC 28KB) as soon as possible after the call.
On receipt of written (including fax) bomb threats
- Remain calm.
- Minimise handling of the envelope and document containing the threat.
- If possible place the documents into plastic pockets or bags to preserve the evidence .
- Notify your campus security/emergency response.
On receipt of an email bomb threat
Download a procedure diagram