Student Services

Student support officer with student

Learning & Support

At La Trobe University Sydney Campus we want to ensure you succeed in your chosen field of study. From day one, you’ll have access to a support network of people who will help you get the most out of your time at university.

You'll study in a supportive and friendly environment that offers you assistance with not only academic support but personal and career support, to help set you on the pathway to success.

We encourage all students to take advantage of the services offered.

To view the academic support services that we provide for students, visit Academic Support.

Student Mentors

Our Student Mentors are here to help you develop your study skills conducting peer-tutoring sessions in areas such as accounting or marketing.

If you would like to arrange a time to meet with a student mentor or if you are interested in becoming a Student Mentor, visit Sydney Campus Reception for more details.

Orientation Buddies

Our Orientation Buddies are second, third and fourth-year students who are here to help new students settle in to university life, provide campus tours and answer any questions students may have. You can meet an Orientation Buddy during the orientation and enrolment period at the beginning of each semester.

If you’re interested in becoming an Orientation Buddy visit Sydney Campus Reception for more details.

Counselling service

Our student counselling service and resident psychologist offers individual and small group counselling to support you when you need it.

Please visit Sydney Campus Reception to schedule a free, confidential session with our campus psychologist.


Take advantage of our Internship Program and get job ready! Internships usually last 12 to 16 weeks and enable students to transfer knowledge and theories from their course into the workplace.

Find out more about our Professional Internship Program.

Career support

As a Sydney Campus student you have access to the La Trobe Career Advantage Program, designed to help you actively prepare for your life beyond La Trobe.

You will get  help with preparing your resume, getting ready for interviews and have access to a careers advisor to help plan your career.


Regardless of where your life takes you, we hope your relationship with La Trobe continues beyond campus life. Find out more about becoming part of our alumni community.

IT support

For any information technology issues please go to Sydney Campus Reception as your first point of contact.

Free legal advice for international students is available at the Redfern Legal Centre. To make an appointment phone (02) 9698 7645 or visit Appointments are available in person or via webcam.

You can get free, confidential and independent legal advice about:

  • Your accommodation, your job, money issues, car accidents and fines
  • Discrimination, domestic violence and family law
  • Complaints about colleges or universities
  • How these problems can affect student visas

Complaints procedure

The Student Grievance Policy has been developed to ensure all current and prospective students of La Trobe University Sydney Campus are given access to a fair complaints resolution and appeals process. The Student Grievance Policy can be viewed online via the student portal.

If a complaint is not settled internally at the Sydney Campus, students may contact the Overseas Student Ombudsman.

Please note: students must continue to attend all classes at all stages of the appeals process.