Sport Online is La Trobe Sport’s new online booking system for facility bookings and availability. Sport Online has been created to remove the guesswork from arriving at a La Trobe Sport venue to see if we have availability on our courts.
No longer will you need to call, message or email our reception desk to find out about our facility availability – you can view it all yourself and book in ahead of time on Sport Online!
Why should I use Sport Online?
Self-Managed Bookings
This feature allows users to book court spaces at all three of the La Trobe Sport Facilities at the touch of a button (Indoor Sports Centre and Sports Park Stadium at the Melbourne Campus and the Bendigo Sports Centre).
On top of this, users can also cancel bookings via their Sport Online account.
Viewing Facility Availability
This particular function of Sport Online has been created to remove the guesswork from arriving at a La Trobe Sport venue to see if we have availability on our courts or in our pool lap lanes.
No longer will you need to call, message or email our reception desk to find out about our facility availability – you can view it all yourself ahead of time on Sport Online!
While you are still welcome to book onsite/over the phone or call us to check facility availability, Sport Online allows users to book and get answers at the touch of a button, meaning more time back in your day and less time on hold.
Things to note
Bookable Facilities
Sport Online allows you to book court spaces at all three La Trobe Sport sites. Fields will continue to be managed by the relevant La Trobe Sport staff members.
Viewable Facility Availability
The facilities that are viewable via Sport Online are below. For any field enquiries, please submit these via our Sport Facilities Enquiry Form.
- Tennis Courts
- Squash Courts
- Indoor Court
- Pool (Lap Lanes)
- Stadium Courts
- Bendigo Indoor Court
Casual vs Long-Term Bookings - who can book using Sport Online?
Sport Online is only available for casual bookings. All long-term bookings will continue to be booked by the relevant La Trobe Sport staff members.
Amendments to Booking Terms and Conditions
Please be aware that as of 18 July, there will be some minor changes to the Terms and Conditions surrounding all Casual Bookings when Sport Online launches. These changes will impact payment and cancellation terms. These terms have been detailed below.
Payment Terms:
- All casual bookings will need to be paid for in advance, at the time of the booking. This will be inclusive of bookings made via Sport Online or in person/over the phone.
Cancellation Terms:
- For the cancellation of a casual booking, La Trobe Sport will not be offering any refunds, unless due to genuine extenuating circumstances. In these instances, a refund will need to be authorised, on a case-by-case basis, by La Trobe Sport management.For cancellations that have given a notice period of over 24 hours notice, La Trobe Sport will happily reschedule the booking for an alternative date.
- For cancellations that have given a notice period of less than 24 hours notice, the booking along with payment will be forfeited.
I'm having trouble using Sport Online - do you have any resources to help me?
Yes we do! For some helpful tutorials detailing how to use the Sport Online system, including making bookings, checking facility availability and creating an account, check out the instructional videos at the bottom of the Facilities page.
What are you waiting for? Book a La Trobe Sport facility with Sport Online now!: https://sportonline.latrobe.edu.au/
