Support Hub

We’re here to take the stress out of the change of preference period.

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Have questions?

Get in touch with us for answers to all your questions, to explore your course and campus options, and to get personalised advice to make the best choice for your future.

Call us

Available from 9am to 5pm AEST Monday to Friday during business days.

1300 135 045

Book a one-on-one

Book a consultation with us to get advice on your study options.

Book a 1:1 consultation

Live chat

Chat is available from 9am to 5pm AEST Monday to Friday during business days.

Live chat

Ask a question

Submit a question online. We'll get back to you within the next business day.

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Note for career practitioners: If you’re a career practitioner looking for support during the change of preference period, we recommend getting in touch with your relevant campus representative.

YOU-DID-IT Fest

Let’s have one last hurrah before you get your ATAR results. Bring your friends and support people along to get course advice before change of preference, and to celebrate finishing Year 12.

Date: Thursday, 7 December

Time: 4 pm - 7 pm

Venue: Simpson Lawn
La Trobe University, Bundoora VIC 3083

Book Now

Visit us in person

Drop in to one of our campuses during the change of preference period to speak to a student advisor or explore the campus on a guided tour with one of our staff or student ambassadors.

If you’re thinking about studying at one of our regional campuses, due to high demand, we recommend booking a 1:1 consultation with a dedicated study advisor.

Location Date Time
Melbourne Campus Monday 11 December & Tuesday 12 December 9 am – 5 pm No booking required
Find out more
Wednesday 13 December 9 am – 4 pm No booking required
Find out more
Bendigo Campus Monday 11 – Wednesday 13 December 2023* 9 am – 5 pm Book now
Albury-Wodonga campus Monday 11 – Wednesday 13 December 2023* 9 am – 5 pm Book now
Mildura campus Monday 11 – Wednesday 13 December 2023* 9 am – 5 pm Book now
Shepparton campus Tuesday 12 – Wednesday 13 December 2023*
9 am – 5 pm Book now
*Booking required

Other support services

Getting started at La Trobe

Getting started at La Trobe

Getting started at university and the enrolment process can sometimes be a little overwhelming, and a little help can go a long way to making the process easier. Our Ready, Set, La Trobe webinars is a great place to start when you’ve secured your offer.

Get enrolment support

Year 12 Hub

Year 12 Hub

Visit our Year 12 Hub to learn more about study and career options, hear from real students, and explore a range of helpful tools.

Find out more

Undergraduate webinars

Undergraduate webinars

Find out everything you need to know about undergraduate study with our range of live and on-demand webinars.

View webinars