Support Hub

We're here to take the stress out of the change of preference period. Our student support services are on hand and working extended hours to help you make the right choice for your future.

Message us

Have questions?

Get in touch with us for answers to all your questions, to explore your course and campus options, and to get personalised advice to make the best choice for your future.

Book a one-on-one

Book a private consult with a student advisor. Our team is working extended hours during the change of preference period to support enquiries.

Book a 1:1 consultation

In person

Walk in consults with no appointment required are available on December 12 ,13 and 23. Only available for our Melbourne (Bundoora) campus.

Call us

Student advisors are working extended hours throughout December. Extended hours apply on select dates. Regular hours 9am – 5pm AEDT.

1300 135 045

Live chat

We’re available Monday to Friday 9am – 5pm AEDT and have extended contact hours on select dates.

Live chat

Ask a question

Submit a question online. We'll get back to you within the next business day.

Ask a question

PLEASE NOTE: Extended hours apply on select dates. La Trobe is closed on weekends and public holidays. The university is closed for support between 25 – 26 December 2024 and January 1st 2025.

Note for career practitioners: If you’re a career practitioner looking for support during the change of preference period, we recommend getting in touch with your relevant campus representative.

Change of Preference Fest

Chat with our course advisors and student support team about your next steps.

Date: Thursday 12 December

Time: 10 am - 1 pm

Venue: Simpson Lawn
La Trobe University, Bundoora VIC 3083

Register Now

Support services

Getting started at La Trobe

Getting started at La Trobe

Getting stared at uni and the enrolment process can be a little overwhelming. Our Ready, Set, La Trobe webinar is a great place to start. We also have steps, guides and checklists that can help!

Get enrolment support

Year 12 Hub

Year 12 Hub

Visit our Year 12 Hub to learn more about study and career options, hear from real students, and explore a range of helpful tools.

Find out more

Undergraduate webinars

Undergraduate webinars

Find out everything you need to know about undergraduate study with our range of live and on-demand webinars.

View webinars