Library > Troubleshooting > Software applications > I can't view a PDF file [Acrobat Reader]

I can't view a PDF file [Acrobat Reader]

If you are using Adobe Acrobat Reader to view a PDF and it is showing a blank screen or incomplete document, try the following steps.

  • In Acrobat Reader, select the Edit menu and then Preferences.

  • Go to the Internet category and make sure the option 'Display PDF in browser' is checked. Then select OK.

  • Close Acrobat Reader and then open the PDF again.

If these steps haven't resolved the issue, try right-clicking the file (if you have it downloaded) and select Open with, and then select a web browser (e.g. Edge or Chrome).

If the file still isn't displaying correctly, it may be corrupt. Please report the issue to the Library and a member of staff will assist you.