I get a 'Bad request' or 'Header field too large' error

If you are unable to view a resource and get one of the following error messages, try the steps outlined to resolve the issue.

Error messages:

  • Bad request
  • Request header fields too large
  • Request header field exceeds server limit
  • You may have logged in too many times in your session
  • Error 400 or 431

If you have completed these steps but still get the error message, please report the issue to the Library and a member of staff will assist you.