I can't log in to access an online resource
When you are trying to view an online Library resource (e.g. via the Library Collections Search or a course reading list), you may be asked to log in via the following form.
If you are unable to log in, try the following steps.
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If you are not a current LTU student or staff member, make sure the checkbox confirming that is selected.
If you are a current LTU student or staff member, make sure that checkbox is not selected.
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Select the 'Unsure of your username/ID?' link and check that you are using the correct format for your username.
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Select the 'Forgot password?' link to see what password you should be using. If you cannot remember your password, select the appropriate link to reset it.
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There is a known issue where the login to databases expires and will not work despite your login working elsewhere. In this instance, you will need to reset your password.
Note: LTU students/staff will need to reset your LTU password, whereas other patrons will need to reset your Library password.
If you have completed these steps but still cannot access the online resource, please report the issue to the Library and a member of staff will assist you.