Report a problem If you are experiencing an issue accessing a Library system, facility or resource, use this form to let us know. Before submitting an issue, please check our Troubleshooting page to see if a solution has been provided. Required fields are marked with an asterisk (*). Your details Name * Email address * (If you are an LTU student or staff member, please provide your LTU email address, e.g. 12345678@students.latrobe.edu.au) Issue details Type of issue * -- Please Select --Authentication (logging in)Error when accessing an online resourceBroken linkMissing resource (e.g. a physical book)Other Please specify the type of issue * (Briefly describe the type of issue, e.g. 'Library card not working') System/Website * (What are you trying to log into?) URL * (Provide the URL of the login form or the page that linked to it) Page URL * (Provide the URL of the page that has the link) It looks like this URL is to a resource. Please switch the 'Type of issue' to 'Error when accessing a resource'. Broken link URL * (Provide the URL that gives the error) Location (Please indicate which library you are at) -- Please Select --Albury-WodongaBendigoMelbourne (Bundoora)Melbourne (City)MilduraSheppartonSydneyOther Other location * Title of the resource * Resource URL * (Provide the URL for the page with information and links for the resource) Description of the issue * (Please provide as much detail as you can) Screenshot (If you have a screenshot showing the issue, please upload it, maximum file size: 5 MB, format: JPG or PNG) Confidentiality La Trobe University respects the privacy of your personal information. We collect personal information about you to help us provide the most relevant learning support. We will use only use the supplied information for this purpose. If your personal information is not provided to us, then we may not be able to contact you to set up an appointment, or may not assign your case to the most relevant expert advisor. You may have the right to access the personal information we hold about you, subject to any exemptions in relevant laws, by contacting us. Refer to the La Trobe University privacy policy for more details.
