What should I do if an item that I returned is still on my Library record?

If you have returned an item to the Library but it is still showing as borrowed in your Library account, please let us know using the Library contact form.

When filling out the form, make sure to include the item's title, the date that you returned it and which campus library it was returned to.

Library staff will mark the item as 'claimed returned' and search for it within our collections. It is recommended that you have another search of your home/work/car to make sure the item wasn't misplaced.

You will be advised of the outcome of the Library's search and, if the item was not found, informed of the next steps to resolve the issue.

Note: The item will remain on your record until this issue has been resolved.