Your opinions matter to us, which is why we regularly ask for feedback on your experiences through student surveys.
You Said, We Did is how we show you that we’re listening and taking real action based on what you’ve told us.
Ready to see your feedback in action? Here are four changes we’ve made recently. You can also head to the You Said, We Did page to see more ways your voice has shaped the La Trobe experience.
You said: You weren’t always sure how to get help to feel safe on campus and wanted more options to access on-campus support.
We did: We launched the UniSafe app and our plan to respond to the National Code for Gender Based Violence, including new programs and workshops.
The UniSafe app launched at the Melbourne (Bundoora) campus to help you get around safely after dark. Available between 6pm and 6am, the app lets you book someone from the Security team to accompany you on foot or via vehicle. UniSafe has already supported you with more than 4,800 escorted trips this year!
You said: You want more opportunities to connect with other students, collaborate in your course and feel part of the La Trobe community.
We did: We expanded opportunities for students to connect and collaborate through initiatives such as the Student Council, student‑led clubs and activities and Student Experience Grants that support peer connection, belonging and student‑led projects.
In 2025, we launched our Student Experience Grants, awarding more than $25,000 to student‑led projects that improved the student experience. These grants empowered students like you to turn ideas into reality – creating new spaces to belong, practical tools to support learning and events that helped students to connect with each other and industry. Learn more about last year’s recipients and how their projects have made an impact.
We also continued to support connection through the Student Council and student‑led clubs and activities. There are now 80 affiliated student clubs across our campuses, which helped to organise more than 700 activities over 2025 – creating more ways to meet people, get involved and feel part of the La Trobe community.
You said: You want access to health, wellbeing and support services that fit around your study and life commitments.
We did: We introduced outside standard hours counselling appointments and expanded ASK La Trobe service hours during busy periods, so that there’s more support available when you need it most. Whether you’re juggling classes, work or personal responsibilities, we know life doesn’t always fit neatly into business hours and we’re here to support you.
You can now book free counselling appointments outside standard hours, with later sessions and flexible options that let you connect in the way that works best for you.
We also extended ASK La Trobe service hours during peak times, so help is available when demand is highest – from enrolment and fees to timetables and results, we’re here to help.
You said: Starting uni and knowing where to find the right information felt overwhelming and confusing.
We did: We rebuilt the New to La Trobe website and launched the New Student Guide to make starting at La Trobe clearer, simpler and easier to navigate, working closely with students to make sure it covers what matters most when you’re new to La Trobe.
The New to La Trobe website puts all the essential information in one place, with clear steps, key dates and support options to ensure you feel prepared, connected and ready to make the most of your uni experience. We
We’ve also created the New Student Guide – your step‑by‑step guide to everything you need to know in your first study period. From Orientation and first classes to exams and final assessments, it’s there to help you start strong and stay on track. Even if you’re not a new student, it’s a handy guide you can come back to whenever you need a reset or reminder.