How to attend classes online using Zoom

As the University commences online classes, where possible, tutorials and other classes may be transferred to Zoom. To confirm whether this is the case for your class, please contact your subject coordinator.

If you do need to use Zoom, this article should help clear up some of the major questions or common mistakes people make. If you don’t find the answer you’re looking for below, visit the IT Support team’s guide to Zoom.

What’s Zoom used for?

Zoom is a video conferencing and recording tool that your lecturer/tutor may be using for online classes. The program includes video, audio and screen-sharing capabilities.

How do I access Zoom?

  1. Visit https://zoom.us/download, locate Zoom Client for Meetings and click Download.
  2. Follow the download and installation prompts.

Zoom is also available on iOS, Android or Linux and can be downloaded from the respective app stores. Once the application is open, Login with SSO and enter the Domain URL latrobe.zoom.us.

What equipment will I need to use Zoom?

To access Zoom, you’ll need a computer with speaker and microphone capability, or better yet, headphones with microphone capability. If you don’t have access to a computer, or are having issues, you may be able to dial in via phone. Check with your subject coordinator in advance.

Make sure you test your connection and equipment before your first class. There’s nothing more frustrating than having to scramble for a connection at the last minute.

How do I connect into my class?

Zoom information and links will be posted in each subject on the LMS. If you are having trouble locating Zoom access information for your class, please contact your subject coordinator or tutor.

This video from the Student Success team takes you through the next steps:

Zoom tips and etiquette

When using Zoom, mute your computer’s microphone when you’re not speaking. Failure to do so can make it hard for others to hear what your tutor is saying and they’ll instead hear a loud barrage of (sometimes awkward) background noises from your location.

Also be sure to join your meeting a few minutes early, to make sure everything goes smoothly.

We’ve put together a comprehensive list of Zoom do’s and don’ts here.

Do I have to log into Zoom at my usual class time or can I connect later when it suits me?

You must attend on time as you would for an in-person class as Zoom is a live program. It’s recommended to join a few minutes early and wait for the session to start.

Where will I find the Zoom link for my class?

You’ll find the Zoom link in the LMS under each subject. If there’s any confusion around the Zoom link location, please contact your subject coordinator well in advance of your class start time.

Will my teacher know if I’m in attendance?

Yes. Tutors will be able to see who is active in the Zoom session and take roll-call.

Can I use Zoom on PC and Mac?

Yes. View the system requirements here.

Where Can I go for support?

If you are experiencing difficulties, Student IT Support can assist with installing Zoom. Ad-hoc support for Zoom meetings and conference calls is not available. Please refer to the Zoom Help Center.

If you did not receive a Zoom link prior to your scheduled class, please contact your lecturer/tutor/subject coordinator.