What’s open at La Trobe over the summer break

The University will be closed from 23 December 2022 – 2 January 2023. All face-to-face services will be unavailable during this time.

Even though we’re winding down for the year, that doesn’t mean all your student support services are also taking a break. Make the most of them during your downtime, so you’re ready to hit the ground running in Semester 1, 2023.

La Trobe has a support service to help you out and ensure you’re feeling confident by the time Semester 1 rolls around. And the best part? They’re all FREE!

Support services available to students during the break:

ServiceServices Available  
ASK La TrobeASK La Trobe will be available via phone, LiveChat and Virtual Drop-In (Zoom sessions) from 10am to 4pm on:
Friday 23 December 2022
Wednesday 28 December 2022
Thursday 29 December 2022
Friday 30 December 2022

You can also continue to view the FAQs or Ask a Question online.
EmployabilityTo view current career opportunities, check out Career Hub and Employer Connect on a regular basis. You can also use our interactive Career Ready OnLine to access career building resources.

Remember to attend our Career Essentials workshops covering tips to improve your LinkedIn profile, Resume, Cover Letter, and Interview skills. Students from all campuses can access the Careers Service via appointment. For more information visit the Career Ready Website.
Future StudentsThe Future Students team will be operating during extended contact centre hours over the break. You can reach out to them via live chat, over the phone or email. Visit their webpage to find out more.
Health, Wellbeing and InclusionThe La Trobe University Crisis Line will be available. Call 1300 146 307, or text 0488 884 100. You can also visit the Health and Wellbeing resource hub for online resources.
Indigenous Student ServicesIf you need assistance during the University shutdown, please call 0403726322 (between 9 am and 5 pm).

Melbourne (Bundoora) Campus students will continue to have 24 hour access to the Ngarn-gi Bagora Indigenous Centre (Room 228, Level 2, Agora East Building).
International Student Support24-hour student assistance hotline
This is a special after-hours telephone hotline for international students at La Trobe University. We care and want to help you with anything you might be worried about.
If you need help at night or on the weekends call 1800 758 360.

This is a free call from landlines anywhere in Australia. Standard call rates apply from mobile phones.

You can contact the after-hours hotline from outside Australia by calling +61 2 8905 0325.
Graduate Research SchoolThe Graduate Research School will be closed from 5 pm 22 December 2022 and will re-open at 9 am 3 January 2023. During this time, graduate researchers will still have access to all forms, candidature, progress and scholarship information through StudentOnLine.

Those planning to submit their thesis during the holiday period will need to ensure that they submit their Authority to Submit Form (ATS) via PRIME by 18 December 2022 in order to receive the submission link. The Repository will continue to be operational for submission, however there will be no system support during this time.

Examination forms can also still be submitted through PRIME, however, processing of these forms will not happen until staff return on 3 January 2023.
Additional resources which may assist you regarding your candidature are also accessible on the Graduate Research School website.
Library Learning ServicesCheck out Library Learning Services Online, a single place in the LMS to find eLearning tools across La Trobe University. You can access self-paced learning activities when it suits you and from wherever you are. The Learning Hub Online brings together resources like Achieve@Uni, Studiosity and LinkedInLearning videos, along with specially designed resources.
LibraryThe Library provides access to ebooks, journal articles and many other resources online, any time through Library Search.
For library opening hours for all campuses visit the Library opening hours.
La Trobe Student Union (LTSU) Advocacy servicesThe LTSU Advocacy Service will be closed from 23 December 2022 to 2 January 2023 inclusive. If required, urgent requests for support will be actioned by staff between 28 and 30 December.
Register for support anytime online via Get Advocacy Support.
Safer CommunitySafer Community will be closed for the University shutdown period.

If your matter is urgent or you need immediate assistance you can contact:
·     Campus Security on 03 9479 2222 or Emergency Services 000.
·     La Trobe University Crisis Line on 1300 146 307 or text 0488 884 100.

For more information about Safer Community and other La Trobe University support services, please visit our website.
Student IT SupportStudent IT Support will be available via phone, LiveChat and Virtual Drop-In (Zoom sessions) from 10am to 4pm on:
Friday 23 December 2022
Wednesday 28 December 2022
Thursday 29 December 2022
Friday 30 December 2022

There’s also a range of resources available online via the Student IT Support page.